I forgot to mention another problem in details in Mobile version, when I click on menu and go to any categories then click on this specific category only one page is working, but the rest of the pages does not work.
After double checking the links are good to go and when you click on them they work fine. However, each link goes to a specific category in the shop page, after going to one category page we can see first page of products load their images fine, 2nd and 3rd page that load by Ajax, they don’t load the images at all.
Please deactivate all the plugins not related to the theme and switch the parent theme, check the issue, if the problem remains, leave the plugins not activated and provide the site admin access to the private area