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Mobile menu search form – wrong post type
- This topic has 5 replies, 2 voices, and was last updated 2 years, 7 months ago by Elise Noromit.
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AuthorPosts
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November 17, 2021 at 6:06 pm #332618
dimmiselParticipantHello, this problem happens to every installation, even on a default new woodmart installation.
When a search element exists on the desktop header, then the search form on the mobile searches for products.
BUT when search element doesn’t exist on desktop haeder but only on mobile, then the search form on mobile menu searches for “post” post type, not for products.
See attached images
Thanks
Attachments:
You must be logged in to view attached files.November 18, 2021 at 12:28 am #332670
Elise NoromitMemberHello,
Please enter the Search element on both desktop view and mobile view and set the post type you want to search.
If you have any questions please feel free to contact us.
Best Regards
November 18, 2021 at 7:31 am #332735
dimmiselParticipantObviously I don’t want to insert the search element on desktop, that’s why I started this topic. I only want the search to appear on mobile. And please don’t tell me to hide it with css. I don’t want the element to exist on desktop menu.
Thanks
November 18, 2021 at 10:16 am #332791
Elise NoromitMemberHello,
Please delete the Search element from the Desktop and configure the searching for the products.
If it does not work, please insert the site credentials into the Private content below the content block. We will check deeper.
Best Regards
April 12, 2022 at 5:29 pm #368044
LionParticipantApril 13, 2022 at 11:27 am #368221
Elise NoromitMemberHello,
Please deactivate all the plugins except these ones:
Slider Revolution
WPBakery Page Builder or Elementor
Woodmart Core
Contact Form 7
MailChimp for WordPress
WooCommerce
Safe SVG
Switch to the parent theme and check.If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.
In case, the problem remains, even after all the plugins are deactivated, provide your site admin access (insert the site credentials into the Private content block under the message area) and confirm the permission for plugins deactivation, switching to the parent or default theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.
Best Regards
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AuthorPosts
Tagged: search results
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