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Mobile – menus collapse when scrolling

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • #293743

    S.G.
    Participant

    Hi,

    Another post-theme-update bug:
    Mobile menu overlay collapses when scrolling. See screen recording: https://we.tl/t-BgN9GGJb7F

    We tested it with the child theme disabled and third party plugins disabled and the problem persisted.

    Thanks,

    #293860

    Artem Temos
    Keymaster

    Hello,

    Please, disable all caching plugins on your website? We don’t see any changes on mobile devices even when we disable the child theme.

    Kind Regards

    #294303

    S.G.
    Participant

    Hi Artem,

    We don’t use a caching plugin and we purge all cache on our hosting before testing (and obviously remove all browser cache).
    I’ve purged and tested again and it persists with the child theme off. Here’s the screen recording of the latest test: https://we.tl/t-gYxt7lhIEM

    Thanks,
    Shira

    #294311

    Eric Watson
    Participant

    Hello,

    Please completely disable the cache on the server so we can debug the problem.

    Regards

    #294312

    S.G.
    Participant

    Hi,

    Disabled.
    Reminder: If you make any changes to the site, please detail the changes you’ve made for us so that we can replicate as needed.

    Thank you,

    #294338

    Eric Watson
    Participant

    We changed the theme to parent, but the child is still enabled through the anonymous tab, which means that some kind of cache is enabled.

    https://prnt.sc/137vzvg
    https://prnt.sc/137w0pw

    Regards

    #294359

    S.G.
    Participant

    Apologies, our developer has turned it back on by mistake. It’s off now, please try again. Caching is off on the server and we’re not using caching plugins.

    Thanks,

    #294383

    Eric Watson
    Participant

    Try to add the following PHP code snippet to the child theme functions.php file to fix this

    add_filter( 'woodmart_clear_menu_offsets_on_resize', '__return_false' );

Viewing 8 posts - 1 through 8 (of 8 total)