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mobile nav bottom not appear in a mobile
- This topic has 20 replies, 2 voices, and was last updated 1 year, 3 months ago by Aizaz Imtiaz Awan.
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June 15, 2023 at 6:07 pm #475277
osama.nashaatParticipanthello i enabled mobile nav bottom but it’s not appear in mobile device
June 16, 2023 at 3:42 pm #475448
Aizaz Imtiaz AwanKeymasterHello,
So, can you please once make sure your WoodMart theme and Core plugin is updated to the latest version and then check back the issue again on your Site. The latest version of the Theme running is 7.0.4 and the Core version running is 1.0.35. If it is not updated then you can update the Theme and Core following the Documentation Guide: https://xtemos.com/docs-topic/update-the-theme/
If the issue still persists after updating the Theme and Core plugin, then could you please once try deactivating all the third party Plugins on your Site, remaining the Theme required ones activated. If the issue gets resolved, then reactivate them one by one to see which Plugin is causing the issue.
If somehow the issue still persists, then please take complete Backup of your Site first, then provide us the WP-ADMIN Login details of your Site in the Private Content field along with the permission to completely debug your Site which includes deactivating all the third party Plugins and removal of on-Site Customization changes too, so that we can thoroughly check this issue on your Site and assist you accordingly.
So, can you please once make sure your WoodMart theme and Core plugin is updated to the latest version and then check back the issue again on your Site. The latest version of the Theme running is 7.0.4 and the Core version running is 1.0.35. If it is not updated then you can update the Theme and Core following the Documentation Guide: https://xtemos.com/docs-topic/update-the-theme/
Best Regards.
- This reply was modified 1 year, 5 months ago by Aizaz Imtiaz Awan.
June 24, 2023 at 6:30 pm #477060
osama.nashaatParticipantalso i found a new issue with search it’s not search in chosen category
and infinty loading not work from the first time you should reload the page to work and the same with search must load the page againThanks
June 26, 2023 at 12:13 pm #477222
Aizaz Imtiaz AwanKeymasterHello,
I have visited your site and the search bar is working fine on your site. If you have an issue please send a small video for better understanding.
Best Regards.
July 3, 2023 at 1:12 am #478742
osama.nashaatParticipanthello,
i still have the same issue and i dont got any reply from your side
the first and the major issue is Mobile Nav bottom not appear in mobile device
the second issue the infinty loading for products i enabled this option but for first time you will see the load button
like the screenshot
https://prnt.sc/p_A71EJnz9oywhen you refresh the page you will see the infinity is working
so can you please help to solve this issuesThanks
July 3, 2023 at 9:55 am #478791
Aizaz Imtiaz AwanKeymasterHello,
1. There is an issue with the 3rd party plugins. Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site and then check the issue. I am sure your issue will be solved. Then Activate the 3rd party plugins one by one and check which plugin is creating the issue for you.
Otherwise, if the issue still exists then keep the 3rd party plugins deactivated and let me know.
02. I have visited your site and the infinite scrolling is working fine. Check back on your site after completely clearing the browser cache.
Best Regards.
July 3, 2023 at 2:47 pm #478877
osama.nashaatParticipantHello,
i create i staging website to test that because my website is live now.
i deactivated all plugins and the same issue
https://prnt.sc/BcRuYjZDjdpoQ2. i clear the browser cache and the same issue too
https://we.tl/t-TTkz9KayzTyou can check my staging website on
https://staging.vape4less.com/July 4, 2023 at 11:03 am #479030
Aizaz Imtiaz AwanKeymasterHello,
Your issue has been solved. Please check the site after removing the browser cache. When you will enable the Maintenance mode from theme settings, the mobile Navigation bar will not work.
Best Regards.
July 4, 2023 at 12:53 pm #479057
osama.nashaatParticipantThanks it’s working now, but still have the previous two issues
1- infinity loading for products
i set it as infinity loading but i got a load more products instead of infinity loading
https://prnt.sc/xYAu7RGevvQq2- Search issue
for first time you enter to website the search not working correctly it’s not search in the category as well
https://prnt.sc/ra5fe7rVIk_0but if you refresh the website or you login it will work correctly
https://prnt.sc/v5T2IOVfaxwwJuly 4, 2023 at 4:03 pm #479114
Aizaz Imtiaz AwanKeymasterHello,
Infinity scrolling is working fine on your site.
Video for clarification:
https://youtu.be/B18xKEflwcUAnd I have checked the search issue and it is working fine.
Check back your site after completely clearing the browser cache.Best Regards.
July 22, 2023 at 12:31 am #483366
osama.nashaatParticipantHello,
what about my issue in Search i have a long time waiting your reply in this issueThanks
July 22, 2023 at 3:46 pm #483462
Aizaz Imtiaz AwanKeymasterHello,
Your search is working fine by a category. Please send me a small video for better understanding which issue you have faced.
Best Regards.
July 22, 2023 at 4:13 pm #483477
osama.nashaatParticipantfor first time this is not correct but the second search is correct
July 22, 2023 at 4:51 pm #483490
Aizaz Imtiaz AwanKeymasterHello,
I have checked your site and it is working fine.
Video for clarification:
https://youtu.be/aifeSmbiaXUCheck back your site after completely clearing the browser cache.
Best Regards.
July 22, 2023 at 5:13 pm #483491
osama.nashaatParticipanthello,
i see your video and with the same issue and if i cleared cache will be solve and wehn i navigate to another page the same issue
in you video the result not reflect to the category you select so please test it again
and i think this issue reflect in all my issues Serch and infinity scrollJuly 22, 2023 at 5:13 pm #483492
osama.nashaatParticipantYou can check that
July 23, 2023 at 3:32 pm #483574
osama.nashaatParticipantHello,
Any Updates!July 24, 2023 at 1:31 pm #483730
osama.nashaatParticipanthello,
i think you have the same issue in your demoJuly 24, 2023 at 5:38 pm #483823
Aizaz Imtiaz AwanKeymasterHello,
There is an issue with the 3rd party plugins. Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site and then check the issue. I am sure your issue will be solved. Then Activate the 3rd party plugins one by one and check which plugin is creating the issue for you.
Otherwise, if the issue still exists then keep the 3rd party plugins deactivated and let me know so I will check and give you a possible solution.
Best Regards.
July 24, 2023 at 11:02 pm #483874
osama.nashaatParticipanti already deactivate all plugins and the same issues
July 25, 2023 at 5:14 pm #484100
Aizaz Imtiaz AwanKeymasterHello,
This is the small bug in the theme files, we have added the patch in the theme, please go to Woodmart >> Patcher >> apply the patch #484094 then check back the site.
I am sure your issue will be solved.
Best Regards.
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