Home Forums WoodMart support forum mobile nav bottom not appear in a mobile

mobile nav bottom not appear in a mobile

Viewing 21 posts - 1 through 21 (of 21 total)
  • Author
    Posts
  • #475277

    osama.nashaat
    Participant

    hello i enabled mobile nav bottom but it’s not appear in mobile device

    #475448

    Hello,

    So, can you please once make sure your WoodMart theme and Core plugin is updated to the latest version and then check back the issue again on your Site. The latest version of the Theme running is 7.0.4 and the Core version running is 1.0.35. If it is not updated then you can update the Theme and Core following the Documentation Guide: https://xtemos.com/docs-topic/update-the-theme/

    If the issue still persists after updating the Theme and Core plugin, then could you please once try deactivating all the third party Plugins on your Site, remaining the Theme required ones activated. If the issue gets resolved, then reactivate them one by one to see which Plugin is causing the issue.

    If somehow the issue still persists, then please take complete Backup of your Site first, then provide us the WP-ADMIN Login details of your Site in the Private Content field along with the permission to completely debug your Site which includes deactivating all the third party Plugins and removal of on-Site Customization changes too, so that we can thoroughly check this issue on your Site and assist you accordingly.

    So, can you please once make sure your WoodMart theme and Core plugin is updated to the latest version and then check back the issue again on your Site. The latest version of the Theme running is 7.0.4 and the Core version running is 1.0.35. If it is not updated then you can update the Theme and Core following the Documentation Guide: https://xtemos.com/docs-topic/update-the-theme/

    Best Regards.

    #477060

    osama.nashaat
    Participant

    also i found a new issue with search it’s not search in chosen category
    and infinty loading not work from the first time you should reload the page to work and the same with search must load the page again

    Thanks

    #477222

    Hello,

    I have visited your site and the search bar is working fine on your site. If you have an issue please send a small video for better understanding.

    Best Regards.

    #478742

    osama.nashaat
    Participant

    hello,
    i still have the same issue and i dont got any reply from your side
    the first and the major issue is Mobile Nav bottom not appear in mobile device
    the second issue the infinty loading for products i enabled this option but for first time you will see the load button
    like the screenshot
    https://prnt.sc/p_A71EJnz9oy

    when you refresh the page you will see the infinity is working
    so can you please help to solve this issues

    Thanks

    #478791

    Hello,

    1. There is an issue with the 3rd party plugins. Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site and then check the issue. I am sure your issue will be solved. Then Activate the 3rd party plugins one by one and check which plugin is creating the issue for you.

    Otherwise, if the issue still exists then keep the 3rd party plugins deactivated and let me know.

    02. I have visited your site and the infinite scrolling is working fine. Check back on your site after completely clearing the browser cache.

    Best Regards.

    #478877

    osama.nashaat
    Participant

    Hello,
    i create i staging website to test that because my website is live now.
    i deactivated all plugins and the same issue
    https://prnt.sc/BcRuYjZDjdpo

    Q2. i clear the browser cache and the same issue too
    https://we.tl/t-TTkz9KayzT

    you can check my staging website on
    https://staging.vape4less.com/

    #479030

    Hello,

    Your issue has been solved. Please check the site after removing the browser cache. When you will enable the Maintenance mode from theme settings, the mobile Navigation bar will not work.

    Best Regards.

    #479057

    osama.nashaat
    Participant

    Thanks it’s working now, but still have the previous two issues
    1- infinity loading for products
    i set it as infinity loading but i got a load more products instead of infinity loading
    https://prnt.sc/xYAu7RGevvQq

    2- Search issue
    for first time you enter to website the search not working correctly it’s not search in the category as well
    https://prnt.sc/ra5fe7rVIk_0

    but if you refresh the website or you login it will work correctly
    https://prnt.sc/v5T2IOVfaxww

    #479114

    Hello,

    Infinity scrolling is working fine on your site.
    Video for clarification:
    https://youtu.be/B18xKEflwcU

    And I have checked the search issue and it is working fine.
    Check back your site after completely clearing the browser cache.

    Best Regards.

    #483366

    osama.nashaat
    Participant

    Hello,
    what about my issue in Search i have a long time waiting your reply in this issue

    Thanks

    #483462

    Hello,

    Your search is working fine by a category. Please send me a small video for better understanding which issue you have faced.

    Best Regards.

    #483477

    osama.nashaat
    Participant

    for first time this is not correct but the second search is correct

    #483490

    Hello,

    I have checked your site and it is working fine.
    Video for clarification:
    https://youtu.be/aifeSmbiaXU

    Check back your site after completely clearing the browser cache.

    Best Regards.

    #483491

    osama.nashaat
    Participant

    hello,
    i see your video and with the same issue and if i cleared cache will be solve and wehn i navigate to another page the same issue
    in you video the result not reflect to the category you select so please test it again
    and i think this issue reflect in all my issues Serch and infinity scroll

    #483492

    osama.nashaat
    Participant

    You can check that

    #483574

    osama.nashaat
    Participant

    Hello,
    Any Updates!

    #483730

    osama.nashaat
    Participant

    hello,
    i think you have the same issue in your demo

    https://we.tl/t-ixiOtEQ13t

    #483823

    Hello,

    There is an issue with the 3rd party plugins. Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site and then check the issue. I am sure your issue will be solved. Then Activate the 3rd party plugins one by one and check which plugin is creating the issue for you.

    Otherwise, if the issue still exists then keep the 3rd party plugins deactivated and let me know so I will check and give you a possible solution.

    Best Regards.

    #483874

    osama.nashaat
    Participant

    i already deactivate all plugins and the same issues

    #484100

    Hello,

    This is the small bug in the theme files, we have added the patch in the theme, please go to Woodmart >> Patcher >> apply the patch #484094 then check back the site.

    I am sure your issue will be solved.

    Best Regards.

Viewing 21 posts - 1 through 21 (of 21 total)