Mobile navigation menu doesn't appear on click

Hi @Aizaz,

I am sending you regarding the issue with the mobile navigation menu.

Please have a look and let me know what I should do.

Hello,

Thank you very much for choosing our theme and for contacting us.

Please deactivate all the plugins not related to the theme and switch the parent theme, check the issue, If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

Best Regards

Hi Elise,

The pleasure is mine. You have the best theme in the market!

Regarding your suggestion, the issue exists from the fresh woodmart installation. You can also check it yourself that there is no plug-in which causes that issue. I have noticed that other people are currently facing the same issue as well.

Hello,

Please check Dashboard > Settings > General > site URL: if your site is https://… it should be the same URL there.

As soon as I deactivated the plugins, the mobile menu worked: https://gyazo.com/4d4fdfc7704be8f281ae2590e269f96a

Now I have activated the plugins as they were.

Deactivate all not related to the theme, activate one by one, checking the menu to detect which one causes the problem.

Best Regards

Thank you for your response.

It is really strange but the issue is caused by the sg optimizer plugin from siteground. My question now is why I have this issue with version 6.0 and I didn’t have it with version 5.3. Is this something that I can do to make the current version work with the aforementioned plugin?

Hello,

Siteground is an excellent host, however, I have had an issue with premium themes in my practice, try to contact their support on this issue.

Our development team working on theme optimization and improving the performance, theme innovations could arise the problem.

Best Regards

Thank you Elise,

I will follow your suggestion on this.

Kind Regards,
Thanassis

You are welcome! If you have any questions please feel free to contact us.

Best Regards

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