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Mobile Not Working
- This topic has 7 replies, 3 voices, and was last updated 7 years, 7 months ago by
Elise Noromit.
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AuthorPosts
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April 27, 2018 at 9:18 am #54953
mariacristalParticipantHi,
My site http://msa.com.do/ is working normally on desktop but on mobile I can’t see most of the site
April 27, 2018 at 9:41 am #54957
Artem TemosKeymasterHi,
Please, describe us your problems in a bit more details. Attach some screenshots and provide us a list of steps how to reproduce it on your website.
Thank you in advance.
April 27, 2018 at 7:14 pm #55087
mariacristalParticipantHi,
Find attached how the site looks on desktop and how it looks on mobile. The home sliders are missing and then all the red background details on bottom are missing on mobile as well.
Attachments:
You must be logged in to view attached files.April 27, 2018 at 8:18 pm #55094
Artem TemosKeymasterHi,
Could you please reupload your screenshots in a size smaller than 512KB?
Thank you in advance
April 28, 2018 at 7:30 am #55128
mariacristalParticipantAttached the pictures.
Attachments:
You must be logged in to view attached files.April 28, 2018 at 8:55 am #55147
Elise NoromitMemberHello,
Please enter homepage editing mode and check the rows which disappear on mobile. Make sure that their columns are not disabled on mobile http://prntscr.com/jb60wl and http://prntscr.com/jb6176
If you check and still have the problem contact us with your site admin access.
Best Regards
April 28, 2018 at 9:36 am #55149
mariacristalParticipantThank you so much. It worked. Ok so now the instagram on footer says “Invalid Data”
April 28, 2018 at 10:33 am #55152
Elise NoromitMemberHello,
Please update you theme to the recent version. This issue has been fixed in the latest release. Navigate to Appearance > themes > Basel and update automatically. All your settings and CSS would remain.
Best Regards
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AuthorPosts
Tagged: mobile, responsive
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