Mobile Product View Selector Issue
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Hi,
On a Mobile Product Archive, I want to give the option for both 1 & 2 Column view.
Please see the video via the link provided in Private content section. Will you see this does not work as expected? Also, the list view is pointless for mobiles but Layout does not remove after you remove from settings.
Hello,
Sorry to hear about the inconvenience. Kindly, please share your Site WP-ADMIN Login details in the Private Content field so that we can check this concern on your Site and help you out accordingly.
Best Regards,
I have provided a temporary staging login in the Private Content. You are welcome to make changes to this to test the fix.
Hello,
We have checked the issue from our side. Since this behavior is not straightforward and requires deeper investigation in a proper development environment, we have forwarded your topic to our development team for further analysis and testing.
At the moment, we are waiting for feedback from the development department. As soon as we receive an update, we will inform you here immediately.
Thank you very much for your patience and understanding.
Best Regards,
Hello,
The login link you provided is not working anymore. Please share the correct login details so I can check the issue and give you a possible solution.
Best Regards,
Hi,
I have reactivated the temp login link and provided it in the Private Content for you.
Hello,
We have checked your problem and do not see it at the moment https://monosnap.ai/file/rwx9AhfLC87jxNXBc3sKOMB4WhfYBR.
Best Regards,
The issue is there; if you click the single view now(middle icon), there is an error and it doesn’t change at all? You can see from the video I previously supplied that the single view should display 1 column, not the same 2 as the double view option?
Video showing the correct single view in private content which is now not responding at all.
Hello,
I contacted the developers regarding this issue, and they confirmed that at the moment, the Products View element works only on desktop devices. They will consider adding support for this element on other devices in the future.
Best Regards,
.
