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Mobile Search Bar

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  • #372321

    chizzyroe
    Participant

    Since the latest update the mobile search bar closes (sidebar) when you try click or try type something

    I have been testing with an Android mobile phone

    Please can you look into this

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    #372376

    Hello,

    Please deactivate all the plugins except these ones:

    Slider Revolution
    WPBakery Page Builder or Elementor
    Woodmart Core
    Contact Form 7
    MailChimp for WordPress
    WooCommerce
    Safe SVG

    If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    In case, the problem remains, even after all the plugins are deactivated, provide your site admin access (insert the site credentials into the Private content block under the message area) and confirm the permission for plugins deactivation, switching to the parent or default theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.

    Best Regards

    #372455

    chizzyroe
    Participant

    Thanks for getting back to me

    It was not another other plugin causing the issue, I was reading the forum after I sent this message

    The issue is under:- Theme settings – Performance – JS – Combine JS files – turn off

    This solves the issue for anyone else with this

    Regards Christian

    #372634

    Hello,

    We are glad you have solved the issue.

    If you have any questions please feel free to contact us.

    Best Regards

Viewing 4 posts - 1 through 4 (of 4 total)