Home Forums WoodMart support forum Mobile shop sidebar does not load correctly

Mobile shop sidebar does not load correctly

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #622519

    gtolosa
    Participant

    When viewing the shop in mobile/tablet version the sidebar filters do not hide correctly and when trying to open it does not load correctly (see video).

    #622717

    Artem Temos
    Keymaster
    Xtemos team

    Hello,

    Thank you so much for purchasing our theme and contacting our support center.

    Please disable any plugins not directly related to our theme and provide us with your admin access details. We will log in to your dashboard and investigate the issue. Please ensure that you only keep the following plugins that are necessary for our theme to work correctly:
    – WoodMart core
    – WooCommerce
    – Elementor/WPBakery Page Builder

    Thank you in advance.

    #623527

    gtolosa
    Participant

    I have found that this issue is created by the product categories box at the top. In some circumstances it triggers this issue. Luckly for me I am want to hide this content from the mobile view, but it would be interesting if you tried to reproduce the issue on your side and solve it.

    Thanks.

    #623586

    Artem Temos
    Keymaster
    Xtemos team

    Maybe you can reproduce it on your website so we can check for any bugs in the theme? We don’t see the problem on our end.

    Kind Regards

Viewing 4 posts - 1 through 4 (of 4 total)