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Mobile Site Not Loading

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  • #626984

    atawan2550
    Participant

    I am using the Woodmart theme on my domain, but the website is not loading on mobile devices. Could you please assist in diagnosing and resolving this issue?

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    #627003

    Artem Temos
    Keymaster

    Hello,

    Thank you so much for purchasing our theme and contacting our support center.

    We just tested your website on mobile devices and it works correctly. Could you please clarify which device you are testing on?
    Also, you need to setup SSL certificate on your website to make it work properly.

    Kind Regards
    XTemos Studio

    #627007

    atawan2550
    Participant

    Its not working on any mobile device ! it shows me 404. I tried testing on Samsung A73 5G

    #627008

    atawan2550
    Participant
    #627018

    Artem Temos
    Keymaster

    To better assist you, could you kindly test the functionality with default WordPress themes such as TwentyTwenty or WooCommerce Storefront? This will help us determine whether the issue stems from our theme or elsewhere.

    Regards

Viewing 5 posts - 1 through 5 (of 5 total)