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mobile version error
- This topic has 9 replies, 2 voices, and was last updated 1 year ago by
Aizaz Imtiaz Awan.
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AuthorPosts
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June 27, 2025 at 11:52 am #669996
OnPa MarketingParticipanthi there,
i have facing issue on mobile version of the landing pages. i have two video recorded and share in private section.
NOTE: I HAVE DEACTIVATED ALL THE PLUGINS AND REACTIVE AND DELETED ALL THE COOKIES ON BROWSERS.
the issue on accure on iphone and android.Attachments:
You must be logged in to view attached files.June 27, 2025 at 12:01 pm #670001
OnPa MarketingParticipanti added login info
June 27, 2025 at 1:37 pm #670036Hello,
Please confirm the permission for plugin deactivation and switching to the parent/default theme for testing.
Looking forward to collaborating with you!Best Regards,
June 27, 2025 at 2:41 pm #670048
OnPa MarketingParticipantyou can do it
June 28, 2025 at 9:20 am #670174Hello,
Now please check back your site and check the issue, it is working fine.
See video for clarification:
https://streamable.com/oqgugtBest Regards,
June 28, 2025 at 3:49 pm #670235
OnPa MarketingParticipantit seems fine now. what was the issue?
can i activate the plugins?June 29, 2025 at 9:37 am #670286
OnPa MarketingParticipantthere is an issue on contact formular. There is empty column and too much empty space between policy notice note and CTA.
Attachments:
You must be logged in to view attached files.June 30, 2025 at 10:23 am #670466Hello,
01. I have deactivated the plugins not related to the theme on your site, and it is working fine. Please check back your site and reactivate the plugin one by one to check which one caused the issue.
02. Please add the below Custom CSS code to Theme Settings > Custom CSS > Global Custom CSS:
.wpcf7 .hidden-fields-container { display: none !important; }Best Regards,
June 30, 2025 at 10:50 am #670472
OnPa MarketingParticipantIssue 1: in chrome seems fine for now but in DuckDuckGo browser is not working properly. the site is not loading fully and it is refreshing itself constantly
issue 2: resolvedJune 30, 2025 at 4:07 pm #670626Hello,
Could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand if it is our theme’s issue or not?
Best Regards,
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