Mobile version filter error

[Cloon]

Hello.

1. So I found an issue with mobile version. If I filter a product category. (Leifheit in given sample) and then prroceed to filtering by attributes, (colour in given sample), if gives me all products that are under the filtered colour. It basicly forgets the product category filter. This is only valid in mobile version. In PC version all works…

2. Also, as I have quote a lot of products categories – how to add a search to the filter, so it would be easier to find needed product categories or attributes, to filter out. Added another picture, where I mean the search shpuld be. This question is for both PC and mobile version.

3. How to add a filter for only on-sale products. So that customer can filter out only products that are on sale.

Thanks.

• This topic was modified 1 year, 4 months ago by Cloon.

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Hello,

1. For this issue, please share the WP admin login details of your site so I will check and give you the posible solution.

2. Sorry but there is no option in Theme Settings available for that.

It requires customizations and this is beyond our limitations and support policy.

Regards.
Xtemos Studios

[Cloon]

Hi.

And what about question 3?

Ps. Admin access in private content.

• This reply was modified 1 year, 4 months ago by Cloon.
• This reply was modified 1 year, 4 months ago by Cloon.

[Aizaz Imtiaz Awan]

Hello,

1. Try to go to WooCommerce -> Status -> Tools and click on “Regenerate the product attributes lookup table”. It should fix the problem.

3. Go to Appearance -> Widgets -> Add the Woodmart stock status widgets.
Screenshot for clarification:
https://ibb.co/gDLqRPf

Best Regards.

• This reply was modified 1 year, 4 months ago by Aizaz Imtiaz Awan.

Hi.

So I got the attributes updatel finally. (Had issues with woocommerce).

Sadly the mobile filter still does not work.

Still same issues. It forgets the main product category filter.

On desktop version still everything works well.

Please advise.

Hello,

I am unable to see your issue because your site is in maintenance mode and your previous password is not working. Please send us the small video of the issue for better understanding and shae the wp login details of your site. I will check and give you a possible solution.

Best Regards.

Hi

User and pwd in private content.
Screen recording also added.

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Could you please send us your FTP access so we can check it further?

Kind Regards

Hi

FTP in private content.

We have fixed this on your website. Please, test how it works now.

Super!

Looks like its working now.

Could you share, what was wrong? Anything I made wrongly or some other issues?

Oliver

There is a bug in our theme. We will include this fix in our next theme update too.

Kind Regards

[Author]

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