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Mobile version is cached and broken

Viewing 8 posts - 1 through 8 (of 8 total)
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  • #497691

    bonsentoy
    Participant

    Hi!

    The mobile version of my website is cached and broken.
    The fonts and elements are not loading properly.
    Thank you!

    Warm regards,
    Bon

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    #497761

    Hello,

    Can you please share the WP admin login details of your site so I will check and give you a possible solution?

    Best Regards.

    #497881

    bonsentoy
    Participant

    Sent it here.

    #497991

    Hello,

    Sorry to say, Your given login details are not working, please share the correct login details of your site.

    Best Regards.

    #498198

    bonsentoy
    Participant

    Hi sorry about that my password is automatically truncated by your system.
    Check attached photo for the credentials.

    • This reply was modified 7 months, 2 weeks ago by bonsentoy.
    • This reply was modified 7 months, 2 weeks ago by bonsentoy.
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    #498352

    Hello,

    Your issue has been resolved. Check back your site after completely clearing the browser cache.

    Best Regards.

    #498651

    bonsentoy
    Participant

    Hi! What cached you mean? There’s no caching currently.
    I tried using incognito and the problem still persist.

    #498909

    Hello,

    Please update the new version of the theme “WOODMART WordPress NEW: 7.3.1 RELEASED” and update the required plugin and check the issue.
    https://xtemos.com/docs-topic/update-the-theme/

    Hope so your issue will be resolved!

    If the issue remains, deactivate the third party plugins on your site and check the issue. If the issue still persists, let me know I will further check the issue on your site.

    Best Regards.

Viewing 8 posts - 1 through 8 (of 8 total)