Mobile View Header menu issue

[Luke Nielsen]

Mobile view > header menu is not aligned, Please see the screenshot

• This topic was modified 3 years ago by Luke Nielsen.
• This topic was modified 3 years ago by Luke Nielsen.

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Hello,

Please deactivate all the plugins except these ones:

Slider Revolution
WPBakery Page Builder or Elementor
Woodmart Core
Contact Form 7
MailChimp for WordPress
WooCommerce
Safe SVG
Switch to the parent theme and check.

If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

Kind Regards

I deactivate all plugins which you mentioned, still the problem remains
Please check

Hello,

May I request you to disable these 2 plugins as well? Most likely some of them add lazy loading to the logo and it may affect the header.

https://prnt.sc/yOFXuc6Vg4C8

https://prnt.sc/yUg5GiyzH111

I await your response.

Kind Regards

Which 2 plugins?
The link is broken

Here are updated links, please check:

https://monosnap.com/file/kCLkqVllnijiXbyEPT37nVcCuqT0q6

https://monosnap.com/file/yeF6rqENeIfZokeFAUqIfIMzDtrYyO

Kind Regards

Still the header issue not resolved,
Plugins also de-activated, you can check,

Please resolve the issue!

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Please watch this video, so you can understand better, and please resolve the issue ASAP!
it already been too late

Hello,

Sorry for the delay.

Could you please update the admin credentials? So I will check the issue again from your side.

https://gyazo.com/0e31fe3ecc45350ff1636bf4f3446fe5

Looking forward to hearing back from you!

Kind Regards

Please login and see the screenshot while login

kindly resolve this issue ASAP!

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Hello,

May I request you disable all custom CSS code in Theme Settings -> Custom CSS? Then check the issue again.

Feel free to reach out so we can discuss possible options moving forward.

Kind Regards

We did many changes from additional CSS, if we remove then its all been disturbed, you can check the screenshot.
Kindly resolve this issue on your end

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Kindly resolve header query (on mobile view) after refreshing page! which we told you in detail
It’s been 6 days and our query isn’t resolved!

Please see the attached video, or if its not playing you can click the link below
https://filelu.com/gtzvpw8fqlqm

[Luke Nielsen]

Hello,

We do not service other people’s custom code and we cannot fix your custom. First, you need:

1. Adjust the header normally for mobile, placing the elements from the left in the left column, the logo in the central column, the elements from the right in the right column.

https://prnt.sc/aQJSL4l-Se0l

2. Adjusts the width of the logo so that there is enough space for other elements on mobile devices.

https://prnt.sc/qqjJtJCBzu9d

3. Remove the entire custom CSS code for the header.

4. If the width of your custom language switcher bothers you, leave the part of the custom CSS responsible for its width.

Kind Regards

• This reply was modified 2 years, 12 months ago by Luke Nielsen.
• This reply was modified 2 years, 12 months ago by Luke Nielsen.

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