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Mobile view logo does not change

Viewing 11 posts - 1 through 11 (of 11 total)
  • Author
    Posts
  • #543295

    clk66
    Participant

    Hi Support,

    currently trying to change the logo of the TETHYS theme in both mobile and desktop but for some reason the default logo is still appearing in the mobile/tablet view as seen in the screenshots. As mentioned in a disclaimer I changed the logo in both desktop and mobile config to the new logo.

    Best regards,
    Serkan

    #543296

    clk66
    Participant

    forgot the attachments..

    Attachments:
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    #543410

    clk66
    Participant

    Dear Support, also please let me know if all themes support staging/dev sites before going live with the real domain like with the woodmart theme.

    #543773

    Luke Nielsen
    Keymaster

    Hello,

    Please send access to the admin panel so we can investigate what is wrong there.

    Looking forward to collaborating with you!

    Kind Regards

    #543875

    clk66
    Participant

    Credentials added

    #543975

    clk66
    Participant

    Hi,

    the site now has a white screen and sometimes gives the notification “The site has an critical error”, please let me know if I should restore a backup as I do have, I think, the last 30 days backuped

    Best regards,
    Serkan

    #544305

    Luke Nielsen
    Keymaster

    Hello,

    You need to replace the plugin with the attached one, it will solve the problem with the white screen.

    After that, let me know and we will investigate the issue with the logo.

    Kind Regards

    Attachments:
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    #544414

    clk66
    Participant

    Hi Luke,

    plugin is replaced, site is now back to normal.
    The mobile/desktop logo is still showing the default one.

    Best regards,
    Serkan

    #544690

    Luke Nielsen
    Keymaster

    Hello,

    You need to select the “Mobile” tab and set the logo there as well: https://take.ms/Re37J

    Thank you for your time and have a good day!

    Kind Regards

    #544835

    clk66
    Participant

    Works now, thank you luke!

    #544954

    Luke Nielsen
    Keymaster

    Hello,

    You are welcome! Always remember that you can reach out to us with any questions you may have.

    Have a good day!

    Kind Regards

Viewing 11 posts - 1 through 11 (of 11 total)

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