Mobile Website Display

Hi Xtemos

I’m guessing I’ve changed a setting somehow but if you look at our site on a mobile, although it has the mobile specific header, footer and sticky cart, the site itself looks really zoomed out as though its trying to display the desktop version.

Would appreciate it if you can provide any insight into changing this so its more optimised for mobile viewing

Hello,

The login details you provided are not working. Please share the correct login details so I can check the issue and give you a possible solution.

Best Regards,

I’ve reset the credentials to the same as the private note above

Hello,

Your issue has been resolved. I have cleared the cache from the FlyPress plugins, and it is working fine. Check back your site and check the issue.

See screenshot for clarification: https://postimg.cc/XBSyZ9cF

Best Regards,

Hi Aizaz

Thanks, i’ve taken a look from my Apple mobile and it still seems wrong. I’ve purged the cache from the website again. You can notice the difference on the product page, your demo store moves to a single product picture then thumbnails underneath whereas mine looks like the desktop site

Homepage
https://postimg.cc/xqBdSVjY

Product Page
https://postimg.cc/MnSKv0jF

Hello,

Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site, and then check the issue. I am sure your issue will be solved. Then activate the 3rd party plugins one by one and check which plugin is creating the issue for you.

Otherwise, if the issue still exists, then keep the 3rd party plugins deactivated and let me know I will check and give you a possible solution.

Best Regards,

[littletotstoys.co.uk]

Hi Aizaz

I’ve turned off everything apart from Elementor, Woocommerce and Woodmart Core and its the same. This is a development website so feel free to change/test, its not live or serving any customers.

Regards
Paul

• This reply was modified 1 month, 3 weeks ago by littletotstoys.co.uk.

Hello,

Now, check back your site and check the issue after completely clearing the browser cache. Now it’s working fine.
See screenshot for clarification: https://postimg.cc/XGBq1SVm

Best Regards,

[Author]

Posts