Model is not showing in sidebar but is showing when you first select a brand

Good afternoon,

Something goes wrong when showing the T5 and Primastar models.

When you visit the website https://www.dutchautomotiveparts.nl/product-categorie/armsteunen/ (dutch version), you will see the models Primastar (8) and T5 (8) under Select model. If you change the language to English or German, these models are no longer listed. If you first select the brand, Primastar and T5 are among the models. What’s going wrong?

In addition, the count of the products is not correct. In the Dutch version, the count is 140 armrests. In the English and German versions, it is 139. The number of products in the backend is 140 for each language.

Hello,

Make sure you have translated all the products to all the languages, such happens when the products have not been translated, in this case, the filter has nothing to show.

Best Regards

See info in private box

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Hello,

Please make the full backup of your site and check the issue on the Storefront theme to detect if our theme causes the problem. Storefront is a free theme developed by WooСommerce.

Best Regards

See below

Hello,

You need to add the translation of the products to all the languages: https://gyazo.com/2344f1e9370940bef947d8bba818b5c3

If you have any questions please feel free to contact us.

Best Regards

See message below

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Hi,

It looks like the problem is solved. I see the missing models now in the list in all the languages.

Thanks

You are welcome! We are here to help.

Wish you a wonderful day!

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