Moved: Reply To: WPBakery v 6.3

Dear support team

i had update the version to 6.3, but the Woodmart templates library still cant insert to my page.

pls advices

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Hello,

Please deactivate all the plugins not related to the theme and switch the parent theme and provide the site admin access to the private area.

Best Regards

i have follow your advices but still cant

Hello,

Please provide the site admin access to the private area.

Best Regards

here u go

Hello,

Please make the full backup of your site, export the theme settings, save the widget content to your PC and reinstall the theme.

Best Regards

i had remove and new install the theme but its even worse, the template are not load complete and wpbakery no able to insert to the page.

please help to check the content and the 6.3 version

much appreciate

Hello,

Please update the credentials, I cannot login with the login you have provided.

Best Regards

updated the credentials

thank you

Hello,

Please provide a login URL and credentials. I insert them in the domain I have from your previous topics it does not work. Please check and provide once more, change the password. You give me one and the same and it does not work.

Best Regards

i had updated new password

thank again

Hello,

I have tried to add a template to the demo page and it works. Please check this page /360-degree-view/

I checked other theme functionality, it works. Please check and specify the problem if any.

Best Regards

thank Elise for kind support

You are welcome! If you have any questions please feel free to contact us.

Best Regards

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