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MP3 player Sonar conflict with theme code

Viewing 16 posts - 1 through 16 (of 16 total)
  • Author
    Posts
  • #389455

    Karamalani
    Participant

    Hi
    I just bought the pro version of the MP3 player by Sonar
    and this plugin doesn’t work probably with the theme, after I contact the company how created the plugin they mentioned that

    ” the issue you have is because your theme is preventing Elementor to loads correctly on the frontend. See error that your theme throws: https://d.pr/i/aMVaoF
    you will have issue with other third third party plugins that rely on some JS function of Elementor.
    I recommend you contact your theme author to make sure your theme is fully compatible with Elementor.

    If you activate another theme such as Twenty Twenty Two, you will see that the player is fully working.

    Please check the attached image that they sent me regarding the issue.

    This plugin is very important to me to get it work this is a main part of my client work.
    Any help is much appreciated.
    Karam

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    #389476

    Hello,

    We have not tested this plugin or declared full compatibility with this plugin. Please contact plugin support on this issue.

    Best Regards

    #389483

    Karamalani
    Participant

    Hi
    I have been in contact with them already since yesterday and they have advised me about error in theme code and I have attached an image about this error and gave you an access to my website the theme is not fully compatible with Elementor as they mentioned please refer to the image in the attachment section.
    Thank you

    #389579

    Karamalani
    Participant

    Hi
    Any update?
    Thanks

    #389684

    Karamalani
    Participant

    Apart from its third-party plugin, there is an issue with the theme code and it is obvious I spotted the issue yesterday till the moment I did receive a professional response to solve this problem.
    Thanks

    #389727

    Hello,

    Please find this file: woodmart/inc/enqueue.php and code on line: 108

    Find this function:

    if ( woodmart_is_elementor_installed() ) {

    replace for this one:

    if ( woodmart_is_elementor_installed() && apply_filters( 'woodmart_enqueue_elementor_scripts', true ) ) {

    Then add this code to the functions.php of the child theme:

    if ( ! function_exists( 'woodmart_enqueue_elementor_scripts_fix' ) ) {
    	function woodmart_enqueue_elementor_scripts_fix () {
    		return woodmart_is_elementor_installed() && Elementor\Plugin::$instance->frontend->has_elementor_in_page();
    	}
    
    	add_filter( 'woodmart_enqueue_elementor_scripts', 'woodmart_enqueue_elementor_scripts_fix' );
    }

    Best Regards

    #389729

    Please check the recent mail! Follow the recent instructions!!

    #390550

    Karamalani
    Participant

    Hi
    Thanks for your reply
    I just followed exactly what you have mentioned and the problem still exists still not working probably
    Thank you

    #390738

    Hello,

    Please activate the child theme and then check how it works.

    If you have any questions please feel free to contact us.

    Best Regards

    #390768

    Karamalani
    Participant

    Thank you so much! it’s working now perfectly

    #390936

    We are always happy to help you, write to us when you have any difficulties or issues with our theme.

    We would be grateful for your rate and feedback on http://themeforest.net/downloads in case you are satisfied with our theme and customer service

    Thank you in advance!

    Wish you a wonderful day!

    #391055

    Karamalani
    Participant

    Feedback has been done. You deserve five stars Elise.
    Thank you for being supportive

    #391196

    Hello,

    Thank you very much!!! All our team appreciates it highly!

    Please write us if you need any help.

    Best Regards

    #394207

    Karamalani
    Participant

    Hi Elise
    I hope you well
    After I moved the website to the client hosting ( GoDaddy ) the problem back again regarding the music player and even with the prime slider on the home page
    could you please help me with this issue
    Thank you

    #394388

    Karamalani
    Participant

    Hi Elise
    Just to let you know the issue was caused by the WordPress management plugin from GoDaddy hosting.
    Thank you

    #394459

    Hello,

    Thank you for the information. Goddady is a unique host, thus no wonder.

    If you have any questions please feel free to contact us.

    Best Regards

Viewing 16 posts - 1 through 16 (of 16 total)

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