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MP3 player Sonar conflict with theme code
- This topic has 15 replies, 2 voices, and was last updated 2 years, 11 months ago by
Elise Noromit.
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AuthorPosts
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July 7, 2022 at 7:52 pm #389455
KaramalaniParticipantHi
I just bought the pro version of the MP3 player by Sonar
and this plugin doesn’t work probably with the theme, after I contact the company how created the plugin they mentioned that” the issue you have is because your theme is preventing Elementor to loads correctly on the frontend. See error that your theme throws: https://d.pr/i/aMVaoF
you will have issue with other third third party plugins that rely on some JS function of Elementor.
I recommend you contact your theme author to make sure your theme is fully compatible with Elementor.If you activate another theme such as Twenty Twenty Two, you will see that the player is fully working.
Please check the attached image that they sent me regarding the issue.
This plugin is very important to me to get it work this is a main part of my client work.
Any help is much appreciated.
KaramAttachments:
You must be logged in to view attached files.July 7, 2022 at 11:18 pm #389476
Elise NoromitMemberHello,
We have not tested this plugin or declared full compatibility with this plugin. Please contact plugin support on this issue.
Best Regards
July 7, 2022 at 11:30 pm #389483
KaramalaniParticipantHi
I have been in contact with them already since yesterday and they have advised me about error in theme code and I have attached an image about this error and gave you an access to my website the theme is not fully compatible with Elementor as they mentioned please refer to the image in the attachment section.
Thank youJuly 8, 2022 at 12:12 pm #389579
KaramalaniParticipantHi
Any update?
ThanksJuly 8, 2022 at 5:55 pm #389684
KaramalaniParticipantApart from its third-party plugin, there is an issue with the theme code and it is obvious I spotted the issue yesterday till the moment I did receive a professional response to solve this problem.
ThanksJuly 9, 2022 at 2:17 am #389727
Elise NoromitMemberHello,
Please find this file: woodmart/inc/enqueue.php and code on line: 108
Find this function:
if ( woodmart_is_elementor_installed() ) {
replace for this one:
if ( woodmart_is_elementor_installed() && apply_filters( 'woodmart_enqueue_elementor_scripts', true ) ) {
Then add this code to the functions.php of the child theme:
if ( ! function_exists( 'woodmart_enqueue_elementor_scripts_fix' ) ) { function woodmart_enqueue_elementor_scripts_fix () { return woodmart_is_elementor_installed() && Elementor\Plugin::$instance->frontend->has_elementor_in_page(); } add_filter( 'woodmart_enqueue_elementor_scripts', 'woodmart_enqueue_elementor_scripts_fix' ); }
Best Regards
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This reply was modified 3 years ago by
Elise Noromit.
July 9, 2022 at 2:20 am #389729
Elise NoromitMemberPlease check the recent mail! Follow the recent instructions!!
July 12, 2022 at 7:00 pm #390550
KaramalaniParticipantHi
Thanks for your reply
I just followed exactly what you have mentioned and the problem still exists still not working probably
Thank youJuly 13, 2022 at 12:40 pm #390738
Elise NoromitMemberHello,
Please activate the child theme and then check how it works.
If you have any questions please feel free to contact us.
Best Regards
July 13, 2022 at 1:35 pm #390768
KaramalaniParticipantThank you so much! it’s working now perfectly
July 14, 2022 at 3:54 am #390936
Elise NoromitMemberWe are always happy to help you, write to us when you have any difficulties or issues with our theme.
We would be grateful for your rate and feedback on http://themeforest.net/downloads in case you are satisfied with our theme and customer service
Thank you in advance!
Wish you a wonderful day!
July 14, 2022 at 2:13 pm #391055
KaramalaniParticipantFeedback has been done. You deserve five stars Elise.
Thank you for being supportiveJuly 15, 2022 at 4:29 am #391196
Elise NoromitMemberHello,
Thank you very much!!! All our team appreciates it highly!
Please write us if you need any help.
Best Regards
July 29, 2022 at 2:00 am #394207
KaramalaniParticipantHi Elise
I hope you well
After I moved the website to the client hosting ( GoDaddy ) the problem back again regarding the music player and even with the prime slider on the home page
could you please help me with this issue
Thank youJuly 29, 2022 at 5:13 pm #394388
KaramalaniParticipantHi Elise
Just to let you know the issue was caused by the WordPress management plugin from GoDaddy hosting.
Thank youJuly 30, 2022 at 1:47 am #394459
Elise NoromitMemberHello,
Thank you for the information. Goddady is a unique host, thus no wonder.
If you have any questions please feel free to contact us.
Best Regards
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This reply was modified 3 years ago by
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Tagged: Uncompotable plugin
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