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Multi Step Checkout in Checkout Process

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  • #189716

    ithelps
    Participant

    Hello,
    we need an multi-step-checkout possibility für our Website:
    https://dre-demoshop.nextitlevel.com:8443
    Not the version which is now active – we need also multi-steps in the checkout process – like in this plugin:
    https://de.wordpress.org/plugins/wp-multi-step-checkout/
    But this plugin won’t work on our site with woodmart.

    Do you have an idea or tipp for me, how we can get an multi-step checkout function with the theme woodmart?

    #189718

    Artem Temos
    Keymaster

    Hello,

    Thank you so much for purchasing our theme and contacting our support center.

    Please, describe what is wrong with the plugin you use with our theme so we can try to help you.

    Kind Regards
    XTemos Studio

    #189727

    ithelps
    Participant

    Hello, please have a look at our first post – there we descriped our problem.

    #189728

    Artem Temos
    Keymaster

    But this plugin won’t work on our site with woodmart.

    What exactly do you mean by this? Attach some screenshots and provide us with a list of steps on how to reproduce it on your website.

    Thank you in advance.

    #190176

    ithelps
    Participant

    If I activate the multi-step-checkout plugin. then the checkout looks like this (screenshot). The right column is missing, and the only thing i can do is entering adresses – but no button or other things are shown.

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    #190215

    Artem Temos
    Keymaster

    Please, activate the plugin and send us your admin and FTP access so we can check what is wrong.

    #190373

    ithelps
    Participant

    OK thanks – here they are – plugin is active:

    #190440

    Artem Temos
    Keymaster

    Please, send us your FTP access as well. And please, turn off all third party plugins not related to our theme except that one.

    #190480

    ithelps
    Participant

    Here are the ftp credentials.
    I don’t really know which of this plugins are came with this woodmart theme – so can you please deactivate the necessery plugins for me?

    #190504

    Artem Temos
    Keymaster

    We are not able to connect to this server as well https://gyazo.com/aca977c23c06e0a43b91fc8621433aab

    #190506

    ithelps
    Participant

    OK you need to connect with this settings ins filezilla – see screenshot

    #190535

    ithelps
    Participant

    Sorry wrong screenshot – here the smaller one

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    #190557

    Artem Temos
    Keymaster

    This plugin uses its own version of form-checkout.php file. That is why if you want to make it compatible then you need to remove our theme’s file woodmart\woocommerce\checkout\form-checkout.php

    #190616

    ithelps
    Participant

    Thanks a lot – now it’s OK

    #190617

    Artem Temos
    Keymaster

    You are welcome.

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