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Multiple configuration

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  • March 17, 2024 at 5:01 pm #549752

    elikia
    Participant

    Good morning ,
    I cannot configure the Instagram page of our website by following this link https://xtemos.com/docs-topic/how-to-setup-instagram-api/
    We do have a Facebook Business account as well as a Facebook page
    Should you install the Facebook plugin?
    See this screenshot attached

    Sincerely,

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    March 17, 2024 at 5:31 pm #549758

    safamarkstore
    Participant

    hi. i also having the same problem when conecting my account. i have fbpage and instagram conected. when granted permission and asking to select profile i get PIROLIN. wiered. then error for permissions.

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    March 17, 2024 at 10:45 pm #549770

    elikia
    Participant

    I’m glad to hear the same thing

    March 18, 2024 at 11:36 am #549851

    Artem Temos
    Keymaster
    Xtemos team

    Hello,

    We are sorry for the inconvenience. Our Instagram APP is currently under Facebook review. It may take a few days to solve this problem. We will notify you when Instagram starts working again.

    Kind Regards

    March 25, 2024 at 12:45 pm #551996

    Artem Temos
    Keymaster
    Xtemos team

    Hello,

    We have developed a workaround for the Instagram issue. Now, you can specify the Instagram page manually. Try to connect now and let me know if it works.

    Kind Regards

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