Multiple size selector at once
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Currently when we want to use the size or colour filter when we select one filter option it starts filtering but we want multiple select option like if a customer wants to filter black, green and red colour options at once then how to do. Currently they can only filter 1 option at a time.
Hello,
Try to set “Query type” to “OR” for the filter and see how it works https://gyazo.com/d1b063c1c99948316708764a5e52647e
Best Regards
Where do i find this settings?
Kindly send the path
Hello,
Go to Appearance > Widgets:
https://youtu.be/BBNF5xwT6LE
Best Regards.
But even after selecting query type AND still a user cannot filter multiple sizes or colour attributes.
If they want to filter 2 sizes then when they select the 1st size it starts filtering then the user can select the other size.
We want that the users can select 2-3 attributes at once and filter and shop .
Hello,
Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site and then check the issue. I am sure your issue will be solved. Then Activate the 3rd party plugins one by one and check which plugin is creating the issue for you.
Otherwise, if the issue still exists then keep the 3rd party plugins deactivated and share the WP admin login details of your site so I will check and give you a possible solution.
Best Regards.
we tried doing as mentioned above but its not resolved.
please check and fix this asap.
Hello,
Go to Theme Settings > Product Archive > enable the Ajax Shop and check the issue.
Best Regards.
My Ajax shop is already enabled.
Hello,
Now check back your site the and check the filtering:
Video for clarification:
https://uploadnow.io/f/m3mhLrS
Best Regards.
no no.
In this case a user can apply a filter then apply another filter.
We want that a user can select mulitple colours like black and white at once and sell all the products which are available in black and white.
We dont want a user to select black first and then once it is filtered then select white as 2nd colour.
Please fix this urgently.
Hello,
Sorry to say it is not possible in theme settings to be available for that. It requires customization and beyond our support policy.
Best Regards.
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