Multiple Variations with Swatches not working properly

I have set Default variation in woocommerce backend.
On frontend while changing variation of any particular attribute, all options are unselected and reset of all options occur accept the one selected.

Hello,

First of all thanks for choosing our Theme, we are glad to be you in the WoodMart WordPress family :)

I have visited the URL you provided. Please make sure that you have added the variations and pricing for each attribute then clear cache and check back.

If the problem still continues then deactivate all the third party plugins, activate parent theme and check back.

If the problem continues then provide admin panel login details of the website with the permissions to debug then we will troubleshoot with theme plugins.

Regard’s.
Xtemos Studio.

Hi
Problem is still there
I have disabled all plugins except elementor and woocommerce and woodmart core.

Hello,

I have logged into your website and it seems that you haven’t added the variations correctly.

Please make sure that you have added the variations like in the screenshot below then clear cache and check back.

Screenshot for Clarification: https://ibb.co/w0TM908

Regard’s.
Xtemos Studio.

I checked and its seem all variations a set correctly
still problem is there

Thanks

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I have added variation like you mentions above.
but still problem is there.

Thanks

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Hello,

I have tested your website in detail. Actually the variations added depend on each other So you need to select each one separately after clearing the previous ones.

Video for Clarification: https://jmp.sh/PnAUtja

Please clear cache and check back.

Regard’s.
Xtemos Studio.

Hi
Thats not ideal behaviour though.
what if customer changes their mind
e.g they selected RED color and SMALL size, but then decided to choose Yellow color.
Its nature that customer will select directly yellow.
he or she will not clear every time they decide to change variation.
This Behaviour is working but bug is that active swatch becomes inactive. functionality still works even though that swatch becomes inactive.
Check the recording I have attached.
https://photos.app.goo.gl/Qd6f7XP9BfHY9HDH8

Thanks.

sorry above recording was wrong
check this recording

https://photos.app.goo.gl/Sj54XYC34EQwWPNX8

Thanks

Hello,

Could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand is it our theme issue or not?

Regards

Hi
I installed Storefront theme and checked, this is not the ideal behaviour of WooCommerce.
https://photos.app.goo.gl/8tExox7LbZh2t7oVA
I never press clear button in video like you mentioned above.

I am just reporting a bug.

Thanks

Hi
this is how it should work.
https://photos.app.goo.gl/uwkffZm6XdmyNY7k9

Plugin used above https://wordpress.org/plugins/woo-variation-swatches/

Could you please update the theme to the latest version? If it will not fix the issue, please, send us your FTP access.

Don’t forget to clean your browser cache after update.

Thanks
I did’t know there was update.

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