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Müşteri Şikayeti

Viewing 6 posts - 1 through 6 (of 6 total)
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  • #627992

    yusuf.ernyldz
    Participant

    Merhaba, müşterilerimiz web sayfamızın çok yavaş olmasından dolayı şikayet ediyor sayfamızı kontrol eder misiniz?

    Nasıl sayfamızı hızlandırabiliriz?

    #628069

    Luke Nielsen
    Keymaster

    Hello,

    Okay, I see. Please confirm the permission for plugins deactivation and switching to the parent/default theme for testing. Also, send me access to the admin panel.

    Kind Regards

    #628114

    yusuf.ernyldz
    Participant

    Detay ektedir

    #628222

    Luke Nielsen
    Keymaster

    Hello,

    On the default theme, we can see that the page loads more than 3s – https://prnt.sc/uBPBaKVcUdku , if we disable 3rd party plugins it will be around 1.6s – https://prnt.sc/HfddXofI9f-c which still not the best result as the default theme should be loaded around 1s. Therefore, we can see that the speed affects by 3rd party plugins and not stable server.

    Kind Regards

    #628658

    yusuf.ernyldz
    Participant

    Kullanmamamız gereken eklentiler hangileri bunu bize belirtir misiniz?
    Sunucu tarafında da olabilir mi

    #628735

    Luke Nielsen
    Keymaster

    Hello,

    Yep, you have some issues with the server too because on the default theme we can see such a result – https://prnt.sc/HfddXofI9f-c , the default theme doesn’t have any elements, it’s an empty theme and it should loads around 1s.

    As for the plugins, Please disable all plugins except these ones:

    Elementor or WPBackary
    Woodmart Core
    WooCommerce
    Enable the Parent theme

    Then activate the plugins one by one, checking the issue to detect which one causes the problem.

    Kind Regards

Viewing 6 posts - 1 through 6 (of 6 total)