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my account menu

Viewing 21 posts - 1 through 21 (of 21 total)
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  • #35301

    Solar Garant
    Participant

    hi there,

    aim struggling with the account menu since a view days some things are different.
    look for attachment to see whats happening. I buyd this theme for 2 reasons 1 it looks very very nice and 2 just for Dokan and auction plug in. we will use it as an 100% auction site.
    but in the menu you see 2 times dashboard one of them has to be set to my account (woocommerse)
    And there are 2 times the logout.

    regards,
    Oebele

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    #35311

    Artem Temos
    Keymaster

    Hi,

    Could you please provide us your FTP access so we can check it?

    Regards

    #35337

    Solar Garant
    Participant

    I can but be careful. Dokan is doing some optimizing and also simple auctions.

    #35354

    Artem Temos
    Keymaster

    Do you mean that they customize your website at the moment? Maybe they did something wrong that changed this menu?

    #35386

    Solar Garant
    Participant

    No that’s no true because it problem is going on for more then 5 days.

    they only work on their plug in it self.

    #35387

    Artem Temos
    Keymaster

    OK, so we can connect now and check?

    #35388

    Solar Garant
    Participant

    yes shure

    #35390

    Artem Temos
    Keymaster

    The FTP access seems to be wrong and we can’t connect. Could you please check it?

    #35399

    Solar Garant
    Participant

    Try again with password Drachten@2018

    #35404

    Artem Temos
    Keymaster

    Try to add the following PHP code snippet to the child theme functions.php file to do this

    	function woodmart_remove_my_account_logout( $items ) {
    		unset( $items['customer-logout'] );
    		return $items;
    	}
    	add_filter( 'woocommerce_account_menu_items', 'woodmart_remove_my_account_logout', 100 );

    Regards

    #35410

    Solar Garant
    Participant

    And on which line?

    #35411

    Artem Temos
    Keymaster

    Add it to the end of this file.

    #35416

    Solar Garant
    Participant

    Done, looks better. But how to get to my account from woocommerce? because all i see now is only for sellers. i have not seen jet how it looks like for buyers account.

    #35422

    Solar Garant
    Participant

    Still something wrong. will you try to make an account? and see what is happening?

    #35443

    Artem Temos
    Keymaster

    What is wrong there, what do you mean?

    #35444

    Solar Garant
    Participant

    Just try to make an account on the home page. then you see the problem. site goes into white space or keeps spinning depending on what browser you use.

    #35445

    Artem Temos
    Keymaster

    Does it work correctly with default WordPress theme?

    #35449

    Solar Garant
    Participant

    I never used default theme, but also not good

    #35473

    Artem Temos
    Keymaster

    But you need to check how it works with other themes to see if it is related to our theme or not. Most likely, this issue is caused by the plugin.

    #35490

    Solar Garant
    Participant

    It seems that it looks like a plugin problem.
    Then i will look for the plugins, ticket can be closed.
    Thanks for the support and patience.

    #35496

    Artem Temos
    Keymaster

    OK, contact us if you have any additional questions or concerns.

Viewing 21 posts - 1 through 21 (of 21 total)

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