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my account menu
- This topic has 20 replies, 2 voices, and was last updated 6 years, 10 months ago by Artem Temos.
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AuthorPosts
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January 25, 2018 at 9:14 am #35301
Solar GarantParticipanthi there,
aim struggling with the account menu since a view days some things are different.
look for attachment to see whats happening. I buyd this theme for 2 reasons 1 it looks very very nice and 2 just for Dokan and auction plug in. we will use it as an 100% auction site.
but in the menu you see 2 times dashboard one of them has to be set to my account (woocommerse)
And there are 2 times the logout.regards,
OebeleAttachments:
You must be logged in to view attached files.January 25, 2018 at 9:31 am #35311
Artem TemosKeymasterHi,
Could you please provide us your FTP access so we can check it?
Regards
January 25, 2018 at 10:53 am #35337
Solar GarantParticipantI can but be careful. Dokan is doing some optimizing and also simple auctions.
January 25, 2018 at 12:27 pm #35354
Artem TemosKeymasterDo you mean that they customize your website at the moment? Maybe they did something wrong that changed this menu?
January 25, 2018 at 2:11 pm #35386
Solar GarantParticipantNo that’s no true because it problem is going on for more then 5 days.
they only work on their plug in it self.
January 25, 2018 at 2:14 pm #35387
Artem TemosKeymasterOK, so we can connect now and check?
January 25, 2018 at 2:16 pm #35388
Solar GarantParticipantyes shure
January 25, 2018 at 2:20 pm #35390
Artem TemosKeymasterThe FTP access seems to be wrong and we can’t connect. Could you please check it?
January 25, 2018 at 3:13 pm #35399
Solar GarantParticipantTry again with password Drachten@2018
January 25, 2018 at 3:39 pm #35404
Artem TemosKeymasterTry to add the following PHP code snippet to the child theme functions.php file to do this
function woodmart_remove_my_account_logout( $items ) { unset( $items['customer-logout'] ); return $items; } add_filter( 'woocommerce_account_menu_items', 'woodmart_remove_my_account_logout', 100 );
Regards
January 25, 2018 at 4:00 pm #35410
Solar GarantParticipantAnd on which line?
January 25, 2018 at 4:01 pm #35411
Artem TemosKeymasterAdd it to the end of this file.
January 25, 2018 at 4:10 pm #35416
Solar GarantParticipantDone, looks better. But how to get to my account from woocommerce? because all i see now is only for sellers. i have not seen jet how it looks like for buyers account.
January 25, 2018 at 4:51 pm #35422
Solar GarantParticipantStill something wrong. will you try to make an account? and see what is happening?
January 25, 2018 at 8:18 pm #35443
Artem TemosKeymasterWhat is wrong there, what do you mean?
January 25, 2018 at 8:22 pm #35444
Solar GarantParticipantJust try to make an account on the home page. then you see the problem. site goes into white space or keeps spinning depending on what browser you use.
January 25, 2018 at 8:25 pm #35445
Artem TemosKeymasterDoes it work correctly with default WordPress theme?
January 25, 2018 at 10:26 pm #35449
Solar GarantParticipantI never used default theme, but also not good
January 26, 2018 at 7:44 am #35473
Artem TemosKeymasterBut you need to check how it works with other themes to see if it is related to our theme or not. Most likely, this issue is caused by the plugin.
January 26, 2018 at 9:06 am #35490
Solar GarantParticipantIt seems that it looks like a plugin problem.
Then i will look for the plugins, ticket can be closed.
Thanks for the support and patience.January 26, 2018 at 10:28 am #35496
Artem TemosKeymasterOK, contact us if you have any additional questions or concerns.
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