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'My Account' page acting strange
- This topic has 11 replies, 2 voices, and was last updated 8 years, 4 months ago by
Artem Temos.
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December 31, 2016 at 10:57 am #8410
vallonicParticipantI came across this new problem today. Don’t know what is causing it. However, this problem occurred after some struggles involving permalinks and 404 errors on this page, so I’ve deleted the previous one and created this one again.
Any help would be appreciated.
Yours,
ThierryAttachments:
You must be logged in to view attached files.December 31, 2016 at 5:27 pm #8420
Artem TemosKeymasterHello,
Please, provide your temporary admin access so we could check my account page and see what is wrong.
Regards
January 2, 2017 at 5:33 pm #8457
vallonicParticipantThe site is still hosted locally. We plan on moving our site to a live development environment tomorrow. I’ll send you login credentials at about the afternoon, depends on how long the transition will take (we’re moving to a new hosting provider).
Thanks for the help.
January 2, 2017 at 6:21 pm #8459
Artem TemosKeymasterOk, we are waiting when the website will be live.
January 2, 2017 at 10:04 pm #8469
vallonicParticipantGreat news. By the way, I found out that when you search for a query that won’t return any products, the page is all messed up to. Could you help me with that too?
I’m planning on buying a second license for another client soon, only if these problems are solved, of course.
A screenshot is included. See the sidebar all the way on the left? When you enter a valid query, with results, the page is functioning the way it is supposed to do.
Attachments:
You must be logged in to view attached files.January 3, 2017 at 5:49 am #8475
Artem TemosKeymasterHello,
Of course, we will take a look at this issue also. Just contact us when it will be possible to see your website online so we could check everything.
Thank you.
January 3, 2017 at 2:24 pm #8480
vallonicParticipantHi! Website is online. Check the private content for more info. If you could look into the things I noted above, that would be awesome. Thanks in advance.
January 3, 2017 at 4:56 pm #8482
Artem TemosKeymasterHello,
We just checked your website and see a few issues that cause HTML markup errors.
1. My account page was wrapped in
pre
tag. We just removed this unnecessary element and now it looks as it should.2. We see that some of the installed plugins breaks HTML of the search page and add some unclosed tag. Probably it is caused by
wc-ajax-product-filter
. Try to disable all additional plugins to see what is the root of this problem.Regards
January 3, 2017 at 6:56 pm #8484
vallonicParticipantThanks a lot! That plugin is a headache indeed, but however a feature I cannot miss. Maybe a plugin suggestion for you then. However, I’ve managed to fix it.
In the WC Attribute Product Filter (WCAPF)’s files, I’ve added a </div> to the ‘beforeNoProducts’ function. That’s the one <div> that wasn’t closed properly, I found out through research with Inspect Element and followed them.
For who might ever come across the same problem as I did, just make sure you have the beforeNoProducts function replaced with this:
public static function beforeNoProducts($template_name = '', $template_path = '', $located = '') { if ($template_name == 'loop/no-products-found.php') { echo '<div class="wcapf-before-products"></div>'; } }
Thanks for the help. Cheers!
January 3, 2017 at 7:42 pm #8485
Artem TemosKeymasterGreat, we are glad that you managed this issue and posted your solution here.
PS.: It would be very kind of you if you will change your rating from 4 to 5 stars on Theme Forest. You wrote that you like our theme so we hope that it deserves higher mark from you 🙂
Thank you in advance!
January 3, 2017 at 8:28 pm #8486
vallonicParticipantOf course. Did that right away. You deserve it for the quick help. See you on the next purchase. Cheers!
January 3, 2017 at 8:48 pm #8490
Artem TemosKeymasterThank you so much! Feel free to contact us if you have any additional questions or concerns.
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