My account page need some fixes.

Hi,

First let me praise you theme. Overall is really nice and im happy for the support i get from you guys.

However i got to the conclusion that the “my account” section on mobile gives a really poor user experience and it is of serious interest to improve it.

The my account on desktop is all fine but we as many other cwe get around +80% of our costumers from mobile devices.

I really recommend you will redesign this in your next theme update. You have added so many nice things one would not expect. However a few essential thing seems clumsy on the mobile device only.

Anyway to fix the problem we are facing related to my account on mobile now I have some questions.

1
When the user click on the my account menu on mobile the device, it looks like nothing happens.
Is not obvious that changes actually happens underneath the fold. My girlfriend could not figure this out and she is a fine representative for the average user.

a) is it possible to make jumping bookmarks so the phone scrolls down to selected section.
The actions happens below the fold and is not obvious for user that they need scroll after they click on their selection.

b) or is it possible to move this content to separate pages (on the mobile) and then use bread crumbs to navigate my account section.
( example My account / My orders / Order 4312)

2
The menu options is double. We have both text and we have icons.
While this can work on desktop it at least clumsy on the mobile.
could we remove all the icons on mobile? I managed to remove the download.

3
Error on the menu page (see attached image)
When the user are not logged in but clicks on menu i see an icon underneath saying log in. However as this option is already part of the mobile menu that just make unnecessary distraction.
I can see the demo version does not have this bug. What can i do to remove this section under the menu?

Best regards,
Nicolaj

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Hello,

Thank you very much for the warm feedback and Your suggestions.

My Account page is a Woocommerce template, our theme does not influence this functionality.

As for the mobile menu, there is the widget area “After the mobile menu” https://prnt.sc/twscvl you can add any content you think is necessary. You can create HTML block and add it by means of the widget: https://xtemos.com/docs/woodmart/widgets/

Best Regards

[Author]

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