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my account page registration error

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  • #472889

    bencemusti
    Participant

    Woocommerce does not continue in the registration phase of my account page, it gives an error
    I installed login signup popup nothing changed, no progress

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    #472898

    bencemusti
    Participant

    I misspelled my site name.
    this is the correct site name
    https://yineo.co

    #472984

    Hello,

    Could you please check how it works with some default WordPress themes like TwentyTwenty Three or WooCommerce Storefront to understand is it our theme issue or not?

    Best Regards.

    #473146

    bencemusti
    Participant

    Sorry for getting back to you late.
    I wanted to do all the checks and return that way because of the workload.
    I tried to install the theme on the domain of another hosting company.
    It worked there without any problems, but it doesn’t work in the current domain.
    But it doesn’t work in the current domain. I tried it both in wordpress theme and in wordpress manual installation and control.
    Why is this happening? I don’t understand
    I don’t know much English I hope I could express the subject correctly
    thank you best regards

    #473178

    Hello,

    Please once try deactivating all the third party Plugins on your Site, remaining the Theme required ones activated? If the issue gets resolved, then reactivate them one by one to see which Plugin is causing the issue.

    If somehow the issue still persists, then please take complete Backup of your Site first, then provide us the WP-ADMIN Login details of your Site in the Private Content field along with the permission to completely debug your Site which includes deactivating all the third party Plugins and removal of on-Site Customization changes too, so that we can thoroughly check this issue on your Site and assist you accordingly.

    Best Regards.

    #473308

    bencemusti
    Participant

    Thank you very much for your help and interest.
    I contacted the hosting company I explained the issue in detail
    Having PHPMailer turned off in the hosting service is causing this issue
    I will reinstall on another hosting company
    Best wishes

    #473314

    Most Welcome!!!.

    I’m so happy to hear you are pleased with the Theme and Support. XTEMOS strives to deliver the best customer experience, and it makes our day to hear we have accomplished that.

    We count ourselves lucky to have you as a customer. You can always reach us at any time. We are always here to help you.

    Thanks for contacting us.
    Have a great day.

    Topic Closed.
    Best Regards.

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