My ADD TO CART is inconsistent.

Hey

Xtemos Team

Thanks for all of your support. I am back with a new query :/. My add to cart ajax function is inconsistent sometimes it works and sometimes it wont. Can you help me fix this? You can refer the video i have attached. https://drive.google.com/open?id=1YIT1dA2tct0_PfCbOE4r9_Bge3EQaP-T

Thanks & Regards
DRK

Hello,

I am adding the product from the grid and it is added well. Please deactivate all the plugins not related to the theme, and check again.

Best Regards

Yes i know,

Sometimes it works sometimes it doesn’t and yes if you are adding product from homepage it will work because on homepage its working fine. But if i add from single product page it isn’t. And the issue is since i installed the WOODMART Theme. And i am using a caching plugin but i have excluded pages which has ajax functionality and it works fine. I have tried to disable plugins(also my caching plugin) but no luck add to cart is not working single product page.

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Hello,

You need to disable all the plugins not related to the theme and check again. If you use the child theme, switch to the parent and make sure you run the recent version of the theme and plugins.

Best Regards

Hi

I tried enabling my parent theme and testing the add to cart while plugins being disabled still no luck its still there. Refer https://drive.google.com/open?id=1k4QUClTI5BbjoMWix1TyME50B9goiZ86

Thanks & Regards
DRK

Hello,

Please confirm the permit to switch to the parent theme and deactivate all the plugins not related to the theme for 15-20 minutes.

Please provide your site admin access.

Best Regards

Hi

Elise

ADMIN Details provided in private content

Hello,

I have switched to the parent theme and deactivated the plugins not related to the theme. I have added different products and it worked. I have switched to the child theme and it works https://gyazo.com/bf7a68c7095d29e82f1d4494cec1bd2a

Now I have activated all the plugins as they were. You need to deactivate all excepting these ones: http://prntscr.com/mckr3o

Then activate one by one checking the issue and you will detect which one causes the problem.

Best Regards

Hey Elise

Thanks

I will try that doing one by one.

Thanks & Regards
DRK

Hey

There are many changes occurred. Fonts have changed, footer is gone, how do fix this, please help.

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theme settings also not visible

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Okay i fixed it with activating redux framework

Found the plugin too.

Many thanks.

Thanks Elise

I hope you get promoted for this 🙂

You are welcome! If you have any questions please feel free to contact us.

Best Regards

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