Home Forums Basel support forum My Changes Favicon image only saves on one browser why?!

My Changes Favicon image only saves on one browser why?!

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • #84602

    amigacafeth
    Participant

    Hallo,

    My Changes only saves on one browser why?!

    I made changes to my logo image, favicon and the description of my website.
    the changes i made only saves/shown particularity on firefox browser.

    If i use explorer or chrome browser the changes i made doesn’t shown for some odd reason.
    I attached pictures to show specifically what my problem is.

    #84617

    Hello,

    Thank you very much for choosing our theme and for contacting our support.

    I am checking your site in Chrome and see: http://prntscr.com/l9m9ld

    Your logo http://prntscr.com/l9m9yh

    As for favicon, please navigate to the Appearance > Customize and check Site identity > Site icons also General layout

    If the problem has not been solved, please provide your site admin access we shall check the issue.

    Best Regards

    #84676

    amigacafeth
    Participant
    Attachments:
    You must be logged in to view attached files.
    #84701

    Hello,

    Please clean your cache.

    Best Regards

    #84790

    amigacafeth
    Participant

    Hello,
    i clean my cache and i saw what you setting for me. but i need the new one so i go to appearance > customize and check site identity > site icons also general layout . then the changes i made it noting

    please, solved the problem for me again.

    Best Regards

    Attachments:
    You must be logged in to view attached files.
    #84898

    Hello,

    You need to change it in Appearance > Customize > Site identity > Site icon.

    Best Regards

    #84983

    amigacafeth
    Participant

    Thank you very much.

    #85002

    You are welcome! If you have any questions please feel free to contact us.

    Best Regards

Viewing 8 posts - 1 through 8 (of 8 total)

The topic ‘My Changes Favicon image only saves on one browser why?!’ is closed to new replies.