my custom icons disappear after update

My custom icons disappear after updating the theme. It breaks custom css again. https://www.dropbox.com/s/udyixaglnpl9c2a/collage111111.jpg?dl=0

Hello,

I saw the screenshot you attached. Please Go to Woodmart >> Custom CSS >> Generate CSS file and save. Clear cache and check back.

I tried to login to your website but the credentials you provided with are not correct please provide with correct admin panel login details to check it myself and help you out accordingly.

Best Regards.

Here you are:

Hi! Same problem here. I updated to 4.5.2, regenerated the css file and cleaned my cache.. but my icons still brokens 🙁

Hello,

@KH I have regenerated CSS file, deactivated all the third party plugins, activated parent theme and the website is working absolutely fine on my end. Please disable server caching, clear browser cache and check back.

Screenshot for Clarification: https://ibb.co/hm9gKcv

@Blooming Please deactivate all the third party plugins, activate parent theme and check back. If the problem continues then please create a new ticket and provide with admin panel login details of the website to check it myself and help you out accordingly.

Best Regards.

No, it doesn’t look the same.

Sorry, pls pause this process for awhile. My hosting is migrating my site to another server and changes done will be lost.

Hello,

Sure, waiting for your next reply to debug further.

Best Regards.

Hello! already did it but its not working 🙁

Hello,

@Blooming I have tried to login to your website to check the issue but was unable to login. Please create a new topic and provide with maintenance mode free URL and admin panel login details of the website to check it myself and help you out accordingly.

Best Regards.

Hello, now my hosting provider already finished. You can continue now.

Hello,

I have activated the fontawesome library from Theme Settings >> Performance >> CSS >> Font-Awesome Library >> Set to always use. And the icons are working absolutely fine on my end.

Screenshot for Clarification: https://ibb.co/8mddQN2
https://ibb.co/88v4GhJ

Please disable server caching, deactivate cache plugin, clear browser cache and check back.

Best Regards.

No, it doesn’t work at all in mobile but in desktop it work some but not all, for example this icon still not working. https://www.dropbox.com/s/z5ak8a13hx6vojr/wm1.png?dl=0

Also I found this issue in mobile after update https://www.dropbox.com/s/jum2tx3vkl12id3/wm2.jpg?dl=0

Your update every time breaks customization.

Hello,

I have visited your website. It seems that you are using CDN(Cloudflare) please disable it. Deactivate cache plugin, clear browser cache and check back.

Screenshot for Clarification: https://ibb.co/pjh96p7

Best Regards.

I have paused Cloudflare on site, clear cache and check my site again. Nothing changes, still the same.

Hello,

I have logged in to your website. From where you have changed the content of the icons that are not shown because currently I haven’t found any custom CSS through which you are changing the content for the icons. That’s the reason why they aren’t displayed on your website. Please make sure you have added the correct CSS according to your requirements.

Then clear the cache and check back.

Best Regards.

It is in Appearance > Edit > Additional css. Here it is:

body .woodmart-wishlist-remove:after,
body .widget-heading .close-side-widget:after {
  position: relative;
  display: inline-block;
  content: "\f2d4";
  font-family: FontAwesome;
  background-color: transparent;
	font-size: 40px;
	color:rgba(135,135,135,.15);
	height:auto;
	width: auto;
	line-height: 1;
}

Hello,

I have added the following code in your child-theme header.php file and the icon is displaying fine on my end.

<script src="https://use.fontawesome.com/a9e8be7baf.js"></script>

Screenshot for Clarification: https://ibb.co/6mK3xHw

Please deactivate cache plugin, clear browser cache and check back.

Best Regards.

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