Home Forums WoodMart support forum My products Slugs are not the same as the products tittles. Can you please help?

My products Slugs are not the same as the products tittles. Can you please help?

Viewing 4 posts - 1 through 4 (of 4 total)
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    Posts
  • #627466

    menmwen33
    Participant

    My products Slugs are not the same as the products tittles. Can you please help?

    #627648

    Hung Pham
    Keymaster

    Hello menmwen33,

    Thanks for reaching to us.

    To assist you in the best possible manner, I kindly ask that you please provide me temporary wp-admin info (wp-admin URL, username, password) and screenshots that illustrate the problem to the Private Content area, this will allow me to thoroughly investigate and address your concerns more efficiently.

    Best Regards,

    #627733

    menmwen33
    Participant

    The product title and the slug is different.

    #627961

    Hung Pham
    Keymaster

    Hello menmwen33,

    By default, slugs are generated when you put product title automaticallay? Did you change product title or slug after that? So,

    1. I kindly request you to conduct a check by activating the default WordPress Theme, such as Storefront or Twenty Twenty-Three (Appearance > Themes) and keep WoodMart Core and Elementor or WPBakery plugins activated. This is to ascertain whether the issue you are experiencing is due to our theme or not.

    2. You can create a dev site and update theme and core plugins to the latest version there. Devsite – also called a Staging platform where you can test issues, enable/disable features/plugins thus such changes will affect the main site. The below article will help you to create it:

    https://www.wpbeginner.com/wp-tutorials/how-to-create-staging-environment-for-a-wordpress-site/

    Best Regards,

Viewing 4 posts - 1 through 4 (of 4 total)