my shop filter not working

shop filter not working on my website

Hello,

I would like to request temporary admin access to the website to take a better look at the issue there.

Thank you in advance.

Kind Regards

check my login details

Hello,

I see that you have assigned default attributes that don’t defined anywhere therefore the filters don’t show. After changing attributes to the available, the filters started to show on the shop page.

https://take.ms/3iaw0

https://take.ms/9lfUqF

Let me know if there is anything else I can help and have a good day!

Kind Regards

I can’t set the shop filter design accordingly also can’t show price filter

Hello,

Please confirm the permission for plugins deactivation, and switching to the parent theme. As soon as we complete the testing we will enable all back.

Thank you in advance.

Kind Regards

okay can do

Hello,

I have checked it on the default theme and there is the same issue, the Price filter is not showing therefore it’s not something caused by our theme because on the default theme the same issue so I suggest you contact with WooCommerce support team for further solutions.

https://take.ms/KKI0V

Kind Regards

but design not correctly other filter by default open

Hello,

Please navigate to Theme Settings -> Product archive -> Widgets and disable the “Shop sidebar widgets collapse” option. https://prnt.sc/aRO36lRCKAB9

Kind Regards

open products in a new window how to set?

Hello,

Do you mean that when you click on any product on the Shop it will open in the new window?

Looking forward to hearing back from you!

Kind Regards

yes sir

hello sir

Hello,

I apologize for the delay.

Sorry to say but right now there is no option in Theme Settings available for that. It requires Customization and this is beyond our limitations and support policy scope.

Hope you can understand our limitations.

Kind Regards

[Author]

Posts