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My Shop Pictures Keep On Breaking

Viewing 4 posts - 1 through 4 (of 4 total)
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  • #231586

    Jack Heather
    Participant

    Hi,

    When I first click on my shop page: https://boxedupbooks.co.uk/shop

    all of my products display correctly on there.

    If I click into a category on the left-hand side it breaks all my pictures etc and compresses them.

    I have attached two screenshots, incorrect and correct so you can clearly see what is broke.

    Thanks for your help.

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    #231764

    Hello,

    Please deactivate all the third party plugins, activate parent theme then clear cache and check back.

    If the problem continues then leave all the third party plugins deactivated and provide admin panel login details of the website with the permission to debug then we will troubleshoot with the theme plugins.

    Regard’s.
    Xtemos Studios.

    #232131

    Jack Heather
    Participant

    Hi,

    It’s still not working?

    Thanks,

    #232199

    Hello,

    I have logged into your website and all the third-party plugins are still activated.

    Please deactivate all the third-party plugins activate the parent theme and then tell me with the permission to debug then we will troubleshoot with the theme plugins.

    Best Regards.

Viewing 4 posts - 1 through 4 (of 4 total)