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My sidebar is not displaying on mobile devices
- This topic has 9 replies, 2 voices, and was last updated 6 years, 4 months ago by
Elise Noromit.
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AuthorPosts
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April 14, 2019 at 7:48 am #118708
toulipParticipantHi there,
I have an issue with my sidebars.
Please take a look at the link below
https://apothikizoubos.gr/e-shop/eidi-syskeyasias/aytokolliti-tainia-aloyminioy-5mmx10m/
You will see there the sidebar on your right. I am also attaching you a screenshot.
Finally, then try and visit this same page on mobile. You will see no sidebar.
And the sticky off-canvas button does not work at all for my whole website!
Any ideas?
Thanks,
George.
Attachments:
You must be logged in to view attached files.April 14, 2019 at 10:12 am #118752
Elise NoromitMemberHello,
Please navigate to the Theme Settings > and disable Off-canvas sidebar from Mobile Navbar https://gyazo.com/6953b81a0450c3c1de46c96b17bdb47c
Next, enable “Off canvas sidebar for mobile” in the Theme Settings > Shop > Title and Sidebar http://prntscr.com/nbpz34
Best Regards
April 15, 2019 at 8:57 am #118863
toulipParticipantHi,
Thanks for your quick support once again!
I have made the changes as you proposed but still, I get some display issues on the single product pages and on mobile devices. Please, try the link I have sent you in my previous message and see that although I have disabled the sticky off sidebar button for tablets and mobiles, this is still there.
Thanks,
April 15, 2019 at 1:31 pm #118919
Elise NoromitMemberHello,
You have not enabled the sticky sidebar on mobile in the Theme Settings > Shop http://prntscr.com/nc7wag
Sidebar works https://gyazo.com/28cc86b21f32e31cd83cc2f2a0992d8e
Best Regards
April 15, 2019 at 1:49 pm #118925
toulipParticipantHi, yes I know. I want this to be disabled.
But why it seems to be enabled when you visit a single product page.
Please, check this again:
https://apothikizoubos.gr/e-shop/eidi-syskeyasias/aytokolliti-tainia-aloyminioy-5mmx10m/
April 15, 2019 at 4:11 pm #118959
Elise NoromitMemberHello,
If you want this to be disabled, the sidebar would not appear.
I have enabled this option in the Theme settings to test and get convinced everything is working properly.
Now, your sidebar is working on the product page as you wanted.
Best Regards
April 30, 2019 at 8:51 am #121549
toulipParticipantHi guys,
I am afraid that we are not on the same page somehow.
I have disabled the sticky off sidebar button for mobile devices, but this is still there. How can I have my sidebar on all single product pages but without the sticky button? I mean, visitors have to see the sidebar after they scroll down the page and after all product info and related products.
This is an example of a single product page on another website that I am also using your theme with another license code.
This is how I want my sidebars on all mobile devices. You will find it after you scroll down the page, after product summary and related products section.
I am trying to do the same for the domain apothikizoubos.gr, but it seems really difficult for me to manage it. Like it is not working.
Please, see this link: https://apothikizoubos.gr/e-shop/eidi-syskeyasias/anker-kollitiki-tainia-diafani-12mmx33m/
Although I have disabled the sticky off sidebar button, the sidebar is still sticky and not displaying after product summary and all related products!
Please, help!
April 30, 2019 at 10:13 am #121573
Elise NoromitMemberHello,
Please deactivate all the plugins not related to the theme and check the issue again. Some of your plugins influence our theme.
Best Regards
April 30, 2019 at 1:18 pm #121615
toulipParticipantThis sounds good.
Ok then, I will check it this way and I will let you know if I need any further assistance.
Thanks for your support.
April 30, 2019 at 3:00 pm #121632
Elise NoromitMemberYou are welcome! If you have any questions please feel free to contact us.
Best Regards
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