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My Wallmart Theme which i purchased is not showed correctly

Viewing 14 posts - 1 through 14 (of 14 total)
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  • #662336

    umut-1772
    Participant

    Hello, just bought the woodmart multi purpose theme and there i chose a theme and activated it. In the preview at the woodmart store it looked very good but know that i activated it in my wordpress store, it isnt showing the right way, everything is lined up at the left and when i click anywhere on the website, it sends me to a youtube video of costa rica in 4k (this is no joke)

    Did i do something wrong?

    #662337

    umut-1772
    Participant

    Addition:

    So i purchased the multipurpose theme which has many child themes, the jewellry one was the one we was looking for but that one has the problems above mentioned.

    I now tried out a different theme and there it works good so maybe it is a problem with the specific theme?

    #662380

    Luke Nielsen
    Keymaster

    Hello,

    Send me access to the admin panel so I can check what is wrong there.

    Thank you in advance.

    Kind Regards

    #662455

    umut-1772
    Participant

    Hello,

    i must admit im freshly new to wordpress, can you tell me how exactly i can send you the access and where i can send it to?

    Thank you!

    #662469

    Luke Nielsen
    Keymaster

    Hello,

    You can send the access via the plugin below:

    https://www.wpbeginner.com/plugins/how-to-create-temporary-login-for-wordpress-no-passwords/

    The access link, paste to the private area: https://prnt.sc/mFKtjEXMGlEy

    Kind Regards

    #662504

    umut-1772
    Participant

    See below

    #662508

    Luke Nielsen
    Keymaster

    Hello,

    Could you please send the URL to the website as well?

    Also, all plugins that come with the theme do not affect the performance. Additionally, clarify which one plugin you want to remove.

    Kind Regards

    #662516

    umut-1772
    Participant

    See the message below

    #662537

    Luke Nielsen
    Keymaster

    Please check how it works now and let me know – https://prnt.sc/IDThKMa90hpI

    Kind Regards

    #662539

    umut-1772
    Participant

    I checked and everything worked good, then i removed the access and now its just showing me “BLOG” at the website. It must have to do something with me removing the access/account, right?

    Can you please have a look at it again? How it comes when i remove the access then its deleted?

    #662542

    umut-1772
    Participant

    here are the informations

    #662577

    Luke Nielsen
    Keymaster

    Hello,

    You can remove the content here – https://prnt.sc/U1pTaS67kO4W then leave enabled only these plugins:

    Elementor,
    WoodMart Core,
    WooCommerce

    Then import the demo you want, after that, enable the disabled plugins back.

    Kind Regards

    #662578

    umut-1772
    Participant

    thank you

    #662585

    Luke Nielsen
    Keymaster

    Hello,

    You are welcome! Let me know if it solved the issue.

    Have a good day!

    Kind Regards

Viewing 14 posts - 1 through 14 (of 14 total)