Home Forums WoodMart support forum My website does want to add Variable Products to cart.

My website does want to add Variable Products to cart.

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #474590

    buymo.co.za
    Participant

    When ever my customers are trying to add a product to cart (Variable Products to be exact), it shows this message, “Please select some product options before adding this product to your cart” even though both the options (size and color) have been selected. please assist if it is a problem with Woodmart Theme.

    I am using the Woodmart child theme: Version: 1.0.0, The main Woodmart Theme is Version: 7.2.4

    I have attached the link to one of the products and an image show that message.

    Your urgent response will be appreciated, Thank you.

    Attachments:
    You must be logged in to view attached files.
    #474646

    Luke Nielsen
    Keymaster

    Hello,

    Could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand is it our theme issue or not?

    Regards

    #474664

    buymo.co.za
    Participant

    Hi

    it is doing the same thing even if I am changed, it has not changed.

    Attachments:
    You must be logged in to view attached files.
    #474677

    Luke Nielsen
    Keymaster

    Hello,

    It means that the issue is not related to the theme itself because on the default theme, you see the same issue. Most likely, the issue is in third-party plugins.

    So I suggest you deactivate all plugins except these ones:

    WPBakery Page Builder or Elementor
    Woodmart Core
    WooCommerce

    If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    Kind Regards

Viewing 4 posts - 1 through 4 (of 4 total)