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My website is not loading fine from the visitors end

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  • #320848

    PiredTech
    Participant

    After installing the theme and changed all the images and designs to my own. My visitors see the home page broken like there is a CSS issue. But I can’t see the same error with my browser. However, when I check incognito mode I see it. Kindly find the screenshot attached below. Also added is an admin login credential.

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    #320862

    Artem Temos
    Keymaster

    Hello,

    Thank you so much for purchasing our theme and contacting our support center.

    Could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand is it our theme issue or not?

    Regards

    #320871

    PiredTech
    Participant

    Hi, I just did and the home age seems broke.

    Other pages are loading fine except the home page see screenshot below.

    You have the login credentials kindly replicate this problem from your end.

    Please this is a live website. Help!!!

    See screenshot below

    Thanks.

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    #320882

    Artem Temos
    Keymaster

    It seems that your server breaks all the resources and doesn’t respond correctly. Since this issue happens with other themes as well it is not caused by WoodMart. Please, contact your hosting provider for help on this matter.

    Kind Regards

Viewing 4 posts - 1 through 4 (of 4 total)