My Website Woodmart Theme is showing Pay by credit card

Hello there,

I only activated Bank Transfer for my Woocommerce Website but I’m seeing pay by credit card when user click on Checkout for my products.

When I checked further, seems the pay by credit card is from Braintree but surprisingly, I didnt install any of such plugin.

How can you fix this conflict on my website?

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Hello,

Navigate to Plugins > Installed Plugins and check for any active payment-related plugins, Deactivate any plugins you didn’t install intentionally.

Navigate to WooCommerce > Settings > Payments and verify that only the “Bank Transfer” payment method is enabled. Disable any other methods that are not required.

Then Clear your website cache and check the issue.

Best Regards

I have tried all of the above methods.

1. No payment plugin is installed or configured on my website
2. I have verified multiple times that WooCommerce > Settings > Payments only has Bank Transfer as mode of payment
3. I have also cleared both my browser and website cache multiple times and the issue still remains

I tested my website against WordPress default theme and another commercial theme, everything works fine (Screenshot here: https://prnt.sc/RlpS5VCLguwJ )

3I discovered the bug is coming from Woodmart theme as it occurs only when Woodmart is activated

Hello,

Sorry to hear about the inconvenience. Kindly, please share your Site WP-ADMIN Login details in the Private Content field so that we can check this concern on your Site and help you out accordingly.

Best Regards

I have added my login details to the private content. Please, kindly check as soon as possible.

Looking forward to positive response

Hello,

I have reviewed your site, and it now displays only the bank transfer payment method.

See Screenshot for clarification:
https://ibb.co/hcq4DPJ

Best Regards

Previously, it was showing the pay by credit card. We did some troubleshooting but would like to ask if you also did something else.

This is to enable us know what brought the issues, and helped us prepare against it in future cases.

Could you tell us if you did something else too?

QUICK UPDATE:

The issue has resurfaced again and payment method is showing.

I attached a screenshot here

We noticed a new login from Pakistan and had to reset our website login details.

Please, find the new login details in the private session below

Hello,

Please confirm the permission for plugin deactivation and switching to the parent/default theme for testing. Also, send access to the admin panel.

Looking forward to collaborating with you!

Best Regards

I confirm that you can proceed with the plugin deactivation and switching to parent/default theme for testing.

I have included access to the admin panel in the private content below

Hello, please can you resolve this asap? We have been on this for 3 days now and it has affected my sales badly. Your theme is the source of this problem so please get this sorted as soon as possible. I have been waiting.

Hello,

Sorry to say but right now we are unable to access your Dashboard due to a critical error.
Could you please share your Site’s FTP Login details too so that we can further check?

Best Regards

Hello, it’s over 12 hours now and I’m still yet to get an update from you. What is going on please?

But I saw a login from Pakistan. Anyways, find the login below

Hello,

Navigate to Theme Settings > Custom JS > remove the code from Global custom JS area and check the issue.

Best Regards

Hi, I have removed it and the issue has stopped thankfully but that was one of what I did before when the issue started and its stopped then too but started reappearing.

Hello,

Thank you for the update. It seems there might be another plugin or custom code reintroducing the issue. Please check all active plugins and custom scripts for any conflicts. If the issue persists, try disabling plugins one by one to identify the source, or let me know so I can assist further.

Best Regards

[Author]

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