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My woodmart license key doesn’t work.

Viewing 8 posts - 1 through 8 (of 8 total)
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    Posts
  • November 15, 2023 at 6:50 pm #512649

    contato-7214
    Participant

    I purchased through Envato and the code is not accepting. The error appears.

    November 15, 2023 at 6:56 pm #512651

    Artem Temos
    Keymaster

    Hello,

    Thank you so much for purchasing our theme and contacting our support center.

    Please, disable all plugins that are not related to our theme and provide us with your admin access. We will log in and check what is wrong there. You can leave only the following plugins that are required for our theme:
    WoodMart core
    WooCommerce
    Elementor/WPBakery page builder

    Thank you in advance

    November 15, 2023 at 7:20 pm #512657

    contato-7214
    Participant

    Enviado e aguardando.

    November 16, 2023 at 10:17 am #512760

    Artem Temos
    Keymaster

    Please, use the Private content field to send your admin information.

    Kind Regards

    November 16, 2023 at 3:25 pm #512884

    contato-7214
    Participant

    segue no campo privado

    November 16, 2023 at 3:46 pm #512892

    Artem Temos
    Keymaster

    Please, send us a screenshot you get when trying to activate the theme. Also, write your purchase code in the private content too.

    Kind Regards

    November 17, 2023 at 11:10 pm #513352

    contato-7214
    Participant

    License ok! Thanks!

    November 20, 2023 at 10:39 am #513708

    Artem Temos
    Keymaster

    OK, we are glad that you sorted it out! Feel free to contact us if you have any further questions.

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Viewing 8 posts - 1 through 8 (of 8 total)