NAO CONSIGO ATIVAR O TEMA

bom dia nao estou conseguindo ativar o thema aparece a segunte messagem : O servidor da API não pode ser alcançado. Por favor, entre em contato com o seu provedor de hospedagem para verificar a conectividade com o nosso servidor xtemos.com. Se precisar de mais ajuda, entre em contato também com o nosso centro de suporte. alguem pode me ajudar ?

Hello,

Thank you so much for purchasing our theme and contacting our support center.

Please, disable all plugins that are not related to our theme and provide us with your admin access. We will log in and check what is wrong there. You can leave only the following plugins that are required for our theme:
WoodMart core
WooCommerce
Elementor/WPBakery page builder

Thank you in advance

[Artem Temos]

Good afternoon, below are the details to log in to try to resolve access to the topic.

lisenca que nao deu certo :

License Certificate

This document certifies the purchase of the following license: REGULAR LICENSE. Details of the license can be accessed from your downloads page.

Licensor’s Author Username: Licensee: Item Title: Item URL: Item ID: Item Purchase Code: Purchase Date:

xtemos
VipZio
WoodMart – Multipurpose WooCommerce Theme https://themeforest.net/item/woodmart-woocommerce-wordpress-theme/20264492 20264492
1e0bfb1e-821f-46b0-d45f1004c25d
2024-02-28 23:37:22 UTC

For any queries related to this document or license please contact Envato Support via https://help.market.envato.com Envato Pty Ltd (11 119 159 741)

Level 3 551 Swanston Street, Carlton, VIC 3053, Australia

THIS IS NOT A TAX RECEIPT OR INVOICE

• This reply was modified 9 months, 2 weeks ago by Artem Temos.

It seems to be a connectivity problem with your server and we see this error cURL error 28: Operation timed out after 2001 milliseconds with 0 bytes received
Ask your hosting provider to check this from their end. And include our server’s IP 144.76.45.104

Kind Regards

[Author]

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