Need help for crash site

Please help me frome my last topic ”Header bottom is too hight”
https://xtemos.com/forums/topic/header-bottom-is-too-high
Aizaz Imtiaz Awan have made modification but i don’t know what and now customer cannot order on my site.

Please is there anyone to check and corecct or remove modification from Aizaz Imtiaz Awan

Hello,
Sorry for the inconvenience but you are getting it wrong. The cropping issue wasn’t caused by any of the modifications done from our end. We had just removed the negative margin of the Section which we told you in your earlier topic.

The cropping issue as we checked was already appearing on your Site but we have now adjusted it on your Site and responded regarding your concern in your initial Topic too. Please read that and check back your Site after completely clearing the browser and server cache.

This is the Custom CSS that we have now applied on your Site to rectify the cropping issue which was appearing originally:

.main-page-wrapper {
    margin-top: 12em !important;
}

Let us know if you need any further assistance in this regard.

Best Regards

All seem ok now

Excuse me if I was wrong.
Thank you very much for your work
I really like XTEMOS and woodmart and you have a great support team.
Thanks again for your professionalism.
Should we use a test site in the future?
How do your customers usually do?

Thanks very much

Hello,

We are glad that we could be of some help 🙂

If your Site is Live and you don’t want to affect your Sales, then you can have a Staging Site at your end to avoid any mishap on your Live Site and if you face any issue(s) on your Site then you can first check it on Staging Site and then after the resolve you can implement on your Live Site too.

Further, if you want us to check any issue(s) on your Site then it would also be easier for us to debug the issue on the Staging Site as we can deactivate third party Plugins and make any sort of changes to check out the issue which indeed we can’t do on the Live Site. Hope we have cleared your doubts now !

Best Regards

Thank you for your return, we will do this to be quiet next time.

Thank you again for your help

Most Welcome!!!.

I’m so happy to hear you are pleased with the Theme and Support. XTEMOS strives to deliver the best customer experience, and it makes our day to hear we have accomplished that.

We count ourselves lucky to have you as a customer. You can always reach us at any time. We are always here to help you.

Thanks for contacting us.
Have a great day.

Topic Closed.
Best Regards.

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