need help with a plugin that work with your theme
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Hi, need help with a plugin that work with your theme
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This topic was modified 1 year, 11 months ago by
youzi.
Hello,
Can you please share the WP admin login details of your site so I will check and give you a possible solution?
Best Regards.
Hello, thank you so much for your response. see detail info on Extra information (visible to moderators only)
Hello,
You are using the custom layout for a single product page that is why it is not showing. If you disable the layout then you will see the seller name: https://ibb.co/4Y3kK1C
When you create a custom layout with Elementor it doesn’t contain any default elements and hooks. It contains only those elements that you added with Elementor manually.
We have a special “Hook” element in Elementor that you can place to your custom layout and then the plugin will be able to add its custom content there. But we don’t know which one exactly it needs. You can either try to select all hooks one by one or contact plugin developers for help.
https://xtemos.com/docs-topic/custom-hooks-and-plugins-compatibility/
Best Regards.
hi, on my website view shop cart page do not show input quantity edit, see screenshot https://nimb.ws/Ap16CM
I had already enable ” Update cart on quantity change ” on theme setting, but still won’t show. see screenshot https://nimb.ws/qg2cWn
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This reply was modified 1 year, 10 months ago by youzi.
Hello,
Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site and then check the issue. I am sure your issue will be solved. Then Activate the 3rd party plugins one by one and check which plugin is creating the issue for you.
Otherwise, if the issue still exists then keep the 3rd party plugins deactivated and let me know I will check and give you a possible solution.
Best Regards.
Hi, yes, you are right. is the ” Bookings and Appointments For WooCommerce Premium ” Plugin conflict , see screenshot https://nimb.ws/bgsRq0
as I already open this ticket here, I will let you have admin login detail, if you can help anything to resolve this issues, I will appreciate that. other wise I will ask the booking plugin author for help so. thank you
Hi, yes, you are right. is the ” Bookings and Appointments For WooCommerce Premium ” Plugin conflict , see screenshot https://nimb.ws/bgsRq0
as I already open this ticket here, I will let you have admin login detail, if you can help anything to resolve this issues, I will appreciate that. other wise I will ask the booking plugin author for help so. thank you
Hello,
Actually, your issue is specifically related to a third-party Plugin for which you might need to contact the respective Plugin Support in this regard they will guide you better.
If you have any questions about our theme feel free to contact us.
Best Regards.
Hi, install a plugin call” WooCommerce Product Search by Image AI ” from author website https://devdiggers.com/product/woocommerce-product-search-by-image-ai/
this plugin function can be upload a photo to search box to search product, but it seems not working, I have already contact the plugin author for help, but they said ” There must be a setting to use the default WooCommerce product search input in your theme so use that or contact theme support to know how to use that as our plugin provides the image search option on the WooCommerce default product search input. ” so I come back here ask you can do any help for me, please.
Hello,
Could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand is it our theme issue or not?
Best Regards
I understand wasn’t your theme problem. tell you what, I love your theme and support, I bought your theme license few times, but the plugin author team ask me to request from theme support for help, and just ask.
Hello,
Yes, I understand that but at least please check how it works with some default WordPress themes like Twenty Twenty-Four theme:
https://wordpress.org/themes/twentytwentyfour/
Best Regards.
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