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Need help with shop filters

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  • #610168

    zmoton.uy
    Participant

    Hello,
    I need help with the shop filter.

    I need to be able to filter 2 categories at the same time, for example if I want to see “Pants” and “T-shirts” at the same time.

    How can I do that? Or some plugin that works well.

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    #610276

    Luke Nielsen
    Keymaster

    Hello,

    Sorry to say but right now there is no option in Theme Settings available for that. It requires Customization and this is beyond our limitations and support policy scope. Hope you can understand our limitations.

    I suggest you check some plugins from WooCommerce for that purpose.

    Kind Regards.

    #610314

    zmoton.uy
    Participant

    Hello,
    I understand your answer. But I need help to be able to filter more than 1 category or tag at a time in the store.

    In the store filters I use “WooCommerce WOODMART Layered Navigation” and it works fine, I can select more than 1 item at a time, but it only allows me to filter by product attributes.

    It is important in the store to be able to filter by categories and/or tags and allow to select more than one at a time.

    So, how can I solve this? Could I in the “WooCommerce WOODMART Layered Navigation” widget select categories?

    I need help!

    #610331

    Luke Nielsen
    Keymaster

    Hello,

    It’s because our “WooCommerce WOODMART Layered Navigation” works only with attributes. To show categories, you use the default widget from WooCommerce and at the same time, it doesn’t filter more than 1 category. So it’s not a theme issue because that widget comes directly from WooCommerce.

    I suggest you contact the WooCommerce support team and ask whether it is possible to customize the default categories widget, if not, ask which plugin you can use to have such an ability.

    Kind Regards

    #610335

    zmoton.uy
    Participant

    Hello,
    I understand your answer. But I would like to be able to select categories and product tags from the “WooCommerce WOODMART Layered Navigation”. Could you make that modification?

    It is important to have that functionality for an eCommerce.

    #610353

    Luke Nielsen
    Keymaster

    Hello,

    Unfortunately, complicated customization is required to make it work, which is out of our basic support.

    Thanks for understanding our limitations. Let me know if you have any questions.

    You can leave a future request here – https://woodmart.canny.io/feature-requests, so our developers can take it into account and other customers, can vote for that.

    Kind Regards

    #610357

    zmoton.uy
    Participant

    Ok, I already sent the comment but in the meantime I need a solution for my store. I need to be able to select more than 1 product category at a time. Otherwise the filter on the store page does not make sense.

    #610364

    Luke Nielsen
    Keymaster

    Hello,

    Sorry to say such modification requires complicated Woocommerce code customization which is not covered by our support.

    Let me know if you have any questions.

    Kind Regards

    #610369

    zmoton.uy
    Participant

    I understand but it would be to modify only the widgets of “WooCommerce WOODMART Layered Navigation” to give the option to filter by category and tags as well. Now it only allows filtering by attributes.

    I need this solution because it is crucial for eCommerce.

    #610455

    Luke Nielsen
    Keymaster

    Hello,

    At the moment, we’re unable to provide customization to modify the “WooCommerce WOODMART Layered Navigation” widget to allow filtering by categories and tags, as it would require a complex customization that goes beyond our support capabilities. I understand the importance of this functionality for your eCommerce, so I would recommend exploring plugins that might offer this feature or reaching out to a WooCommerce customization expert who could assist further.

    Thank you for your understanding, and let us know if there’s anything else we can help with.

    Kind regards

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