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Need refund

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  • #420600

    non
    Participant

    Hi Support
    I need refund The Woodmart Theme

    Sent ticket for my refund but no one respone me https://xtemos.com/refund-policy/

    #420664

    Hello,

    The round is considered and approved by the ThemeForest.

    May we know the difficulties you have faced? We will try to help you in resolving the issue.

    I have checked your messages and I see a contact regarding Adobe font not working. I have provided the manual, did you try to follow the instruction? Could you kindly advise what the difficulties?

    Do you have files in the proper format?

    Best Regards

    #420802

    non
    Participant

    I don’t have a problem with font. The font problem has fixed.

    I want a refund because I think this theme is not suitable for me.
    Of course, your theme is great for E-Commerce. But some option and some features I don’t like it and can’t customizable

    I really sorry for my refund. for your refund policy please consider me

    thank you

    • This reply was modified 2 years ago by non.
    #421141

    Hello,

    Could you kindly share the difficulties you have faced?

    You will definitely get a refund. We would like to assist you and you will see the wide range of options that would impress you.

    We are here to help.

    Best Regards

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Viewing 4 posts - 1 through 4 (of 4 total)