need support please (activation error)

Hi!
i bought basel theme from theme forest , i use wordpress in bluehost , when i tried to activate my new thme an error said : API request call error. Contact your server providers and ask to update OpenSSL system library to the 1.0+ version.

what should i do.

Hello,

Thank you very much for choosing our theme and for contacting us.

Please provide your site admin access as well as FTP access to the private area. Please include your license key as well. Please put all in the Private area which is under the message box.

Best Regards

OKay here is the details

it’s done the license has been activated , thank you
what was the issus ?

You are welcome! If you have any questions please feel free to contact us.

Best Regards

[Author]

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