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NEED YOUR HELP URGENT – COLOR SWATCHES DOSNT WORK

Viewing 16 posts - 1 through 16 (of 16 total)
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  • #56331

    [email protected]
    Participant

    hello Almost everything is perfect with your theme,

    however something is critical.

    im using woodmart,

    in category page, the color swatches are not working and not replacing the image,
    If i disable the plugin it will work.

    if i choose different color it will switch the image, what can i do ?

    #56332

    Hello,

    Please deactivate all the third parties plugins not related to the theme, and then activate one by one, checking the issue. In such a way you would understand which plugin causes the problem.

    The plugins causing the problem should be customized or replaced

    Best Regards

    #56336

    [email protected]
    Participant

    I deactivated all plugins and it still didnt work,
    I did it here
    https://tutu-boutique.com/product/chloe-bottom/
    nothing happens when clicking on the image swatches,
    i want it to act like here
    https://woodmart.xtemos.com/shop/demo/fashion/?opt=filters_area

    #56337

    [email protected]
    Participant

    I deactivated everything deleted all my css and js,
    it didnt work

    #56343

    Eric Watson
    Participant

    Please, provide us your FTP access so we can login and check this on your side.

    Thank you in advance.

    #56345

    [email protected]
    Participant

    thanks,
    I deactivated everything and it still didnt work, waiting for your reply.
    really need this to work and im dont, everything else, all the current plugins are important, you can deactivate and see but bring them back after please, tried this one.

    thanks,

    willing to pay for this to be solved.
    thanks

    #56346

    [email protected]
    Participant

    check out chole bottom i added the colors like u showed,
    eventho i want to use different images per color so i need this plugin but i tried to deactivate it and it didnt work

    #56347

    Eric Watson
    Participant

    As we can see, you use a third-party plugin to add images to product variations. Our variation swatches work only with standard WooCommerce variations. On the following screenshot, you can see that you do not have any pictures for product variations, try to add pictures to them.

    https://prnt.sc/jefj09
    https://prnt.sc/jefjb3

    Best Regards

    #56348

    [email protected]
    Participant

    hey in the product chloe bottom i did add the images and it still dosnt work
    https://tutu-boutique.com/product/chloe-bottom/

    #56349

    [email protected]
    Participant

    u can try to add any images and see that it dosnt work in the category page,

    i must use this plugin in order to have different images per color,
    but even if u deactivate it,
    the chloe bottom product will not work

    #56351

    [email protected]
    Participant

    and i created a test product
    https://tutu-boutique.com/product/neeeww-test/

    it didnt work
    any clue ?

    #56352

    [email protected]
    Participant

    oh i see it does work sorry
    any clue why it dosnt work with this plugin ?

    #56353

    Eric Watson
    Participant

    Unfortunately, we can not support all the plugins including this, we can advise you to use the standard variations of WooCommerce or contact the developers of the plugin and ask them for a solution.

    Best Regards

    #56354

    [email protected]
    Participant

    thanks it looks like it’s working now i do just need to upload images to variation

    thaaaaanks

    #56355

    Eric Watson
    Participant

    You are welcome!

    #56370

    [email protected]
    Participant

    close the ticket
    thanks for your amazing theme and help

Viewing 16 posts - 1 through 16 (of 16 total)

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