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New Products added, but the page will not load.

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  • #77478

    momo
    Participant

    I occasionally experience the problem of having added new products, but when i try to preview them or click on them on my website, the page will not load. The product image can be seen when i view them on the main page, but when i click through to the link for that specific product, nothing appears. I have attached a sample of the blank screen.

    #77482

    momo
    Participant

    Hi recently i have occasionally experienced the problem of having added new products, but when i try to preview them or click on them on my website, the page will not load. The product image can be seen when i view them on the main page, but when i click through to the link for that specific product, nothing appears. I have attached a sample of the blank screen.

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    #77489

    Hello,

    Please update our theme: https://xtemos.com/docs/basel/update-theme/ and also update all the plugins related to the theme.

    Deactivate the third parties plugins not related to the theme.

    Best Regards

Viewing 3 posts - 1 through 3 (of 3 total)