New theme update bugs out product categories widget elementor

Hi, please look at my screenshot.

After updating the theme and the core the product category widget is bugging on Mobile version, this also appears within elementor itself.

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Hello,

I would like to request temporary admin access so I can look at the settings there better.

Thank you for your time.

Kind Regards

Hi there, thank you.

I added the credentials.

Hello,

Please give me a full access to the admin panel – https://prnt.sc/kONmTC8O27sr

Thank you in advance.

Kind Regards

Hi firewall was excluding your IP address. I temporary disabled country exclusion.

Can you try again?

Hello,

We have fixed that issue on your end. In general, it will be fixed in the next update.

Thank you for your patience.

Kind Regards

Hi Luke thats amazing thank you!

I do see another bug since this update..

The review widget doesn’t seem to work on mobile version:

When you want to click on the stars it automaticly shifts the site to the top.
And also it randomly shows 10 stars instead of 5 stars..

https://boenderoutdoor.nl/boender-outdoor-lago-stoel-bank-loungeset-4-delig/

Hello,

Remove that hidden duplicated reviews element – https://prnt.sc/2XaNEvNQiCQ6 then clear the cache and recheck the issue.

Kind Regards

We cant remove the hidden duplicated review, because one is for desktop and one is for mobile

Hello,

The thing is that it causes the issue, the product page can have only 1 review element, you can be sure by removing the hidden review element and then checking how it works.

Kind Regards

Thats unfortunate, this seemed to have happened after the update.

I do have one more issue after updating the theme.

Structered data items seem to be invalid for all my pages after updating the theme, it happends with the type breadcrumbs.

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Hello,

I see that your Breadcrumbs come from the plugin – https://prnt.sc/qMFFaSm6NEdR so could you please check how their breadcrumbs work on the default theme?

Let me know the result.

Kind Regards

The breadcrumbs issues i am facing is not using the rankmath. It is build in by your theme.
Its the breadcrumbs buildin in page title.

See screenshots.

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Hello,

Clarify which tool you use to identify that issue.

Also, please confirm the permission for plugin deactivation and switching to the parent/default theme for testing.

We appreciate your cooperation.

Kind Regards

I am using paid version of semrush, i see all the pages that include this problem.
And i see all the pages that have this problem are using the page title breadcrumbs from your theme.

The pages that use rankmath dont have any issues.

Just to mention all these issues have been coming after updating the theme, get reports everyday about changing situations, and after updating the theme i received all these error reports..

This is the staging website: https://staging.boenderoutdoor.nl/

Note: i also tested disabling the page title and breadcrumbs from your theme, and added the rankmath breadcrumb the error then dissapeared

Please note: use our staging site: https://staging.boenderoutdoor.nl/

Hello,

Okay, I see. In the latest update 8.1.1, we have fixed that issue, so please update the theme and recheck the issue.

Thank you for your time.

Kind Regards

Hi Luke,

I don’t see any update showing for me?

Currently still on v.8.1.0.

Hello,

Check the screenshot below for help:

https://prnt.sc/fTGneUxKXUzi

https://prnt.sc/hZNiuxNrSzDo

Kind Regards

Hi Luke got it installed now thanks!

I do want to come back about the issue with the review part we were talking about.
Because this issue haven’t been an issue before after i updated the theme.

You are telling me to only use 1 widget but we make a full site on mobile and full site on desktop, so bascicly because of responsive reasons we have to use 2 widgets for reviews.

This layout has been up for MONTHS, and it used to work all the time. And now after the update it isn’t?

So please take this issue serious, i hope you can find a fix that suits us both because me having to completely rebuild the layout is not working for us. Because it used to work..

Waiting for your response.

Hello,

Could you please create a staging site with the backup of the previous version of the theme so we can check how it works there?

Looking forward to collaborating with you!

Kind Regards

[Author]

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