New Topic: Split: I downloaded the theme website style demo, but the page is messy

hi dear
How are you?
I encountered a problem. I added an additional category description under the product category on the homepage. Every time I enter this category from the homepage, I click the View More button but the content cannot be opened.
Steps:
1. You must enter the webpage from the homepage, click the classified product, and then click the View More button of the additional description of this product category. The Collapsible content cannot be opened.

Attachments:

You must be logged in to view attached files.

Hello,

Your issue has been resolved. I have created the new read more section on your site in the HTML Block of this category and it is working fine. Check back your site and check the settings.

Best Regards,

Hello，
I just tried it again, and it’s the same. When I first enter this page, I still can’t open the folded content when I click the View More button

Hello,

Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site and then check the issue. I am sure your issue will be solved. Then Activate the 3rd party plugins one by one and check which plugin is creating the issue for you.

Otherwise, if the issue still exists then keep the 3rd party plugins deactivated and share the WP admin login details of your site here so I will check and give you a possible solution.

Best Regards,

Hello, dear

I have deactivate all third-party plugins, and when I enter the page for the first time, I still cannot open the collapsed content of the View More button. I have submitted the WP admin login details, please help me solve it

Best Regards

Hello,

You need to increase PHP max input vars parameter on your server to 10000 and test how it works. You can ask your hosting provider for help on this matter.

Also, Please disable CDN temporarily and clear the server cache and check the issue.

Best Regards,

Hello,

It’s just a button that doesn’t open the folded content properly, why increase the PHP max input vars parameter on the server to 10000 and test how it works
I can clear the CDN cache, the problem is that a button doesn’t open the folded content properly for the first time, what does it have to do with me, why do you complicate the problem?

Can you help me find the cause of the problem? I have already deactivated all third-party plugins.

Hello,

Please try to increase PHP max input vars parameter on your server to 10000 and test how it works. You can ask your hosting provider for help on this matter.

Best Regards,

hi
I have contacted them and changed the php_value max_input_vars to 10000. Then I cleared the CDN cache and tried again. The first time I entered the page, I still couldn’t open the folded content. Please let professionals solve this problem instead of increasing the so-called php_value.

thank you

Hello,

To solve this, you need to include this file https://monosnap.com/file/vXvcbpbSACrTcrHnlvPNsVjpCKeebl in the theme settings,

Best Regards,

[wifos360]

Hi there, I have a similar issue. I told my hosting provider to bump my PHP max input Vars to 10,000 and then after that I told them to help me increase my php time limit to 180.

Can anyone tell me why my website is not showing any images? and is just showing code? All I’m doing is just simply importing a default electronic marketplace theme but the images are not showing up. I’ve also tried to re-import the theme but its still not working.

• This reply was modified 1 month, 1 week ago by wifos360.

Attachments:

You must be logged in to view attached files.

[apa]

Hello，
1.Where to set it ?——-To solve this, you need to include this file https://monosnap.com/file/vXvcbpbSACrTcrHnlvPNsVjpCKeebl in the theme settings

2.My website’s Server environment ,PHP max input vars: 3000，PHP time limit:120
I have informed the hosting provider about this bug, they checked and it is not their problem, it is a bug in the theme

• This reply was modified 1 month, 1 week ago by apa. Reason: update file

Attachments:

You must be logged in to view attached files.

Thank you, It work————-To solve this, you need to include this file https://monosnap.com/file/vXvcbpbSACrTcrHnlvPNsVjpCKeebl in the theme settings

Hello,

@apa
Navigate to Theme Setting > Performance > JS > Enable the option “Advanced scripts controls” then you will see the scripts always option.

@wifos360
Sorry to hear about the inconvenience. Kindly, please share your Site WP-ADMIN Login details in the Private Content under the message area field so that we can check this concern on your Site and help you out accordingly.

Best Regards,

Hi there, thanks for your response. Please see the private content below and let me know what is the cause of this. Thanks.

Hello,

@wifos360

You have missed the admin login URL. Can you please share the WP admin login URL in the private area so I can check and give you a possible solution?

Best Regards,

thanks for reminding me. here you go

Hello,

You currently have multiple third-party plugins installed on your site. We recommend deactivating them before reattempting the demo import. Additionally, please switch to the parent theme during the import process.

Note that our dummy content works only on a fresh installation. If you have some content already it will conflict with your existing posts and most of the content will not be imported correctly.

Best Regards,

Hi Aizaz,

I’ve tried to disabling all other plugins (except woo-commerce, woodmart, yoast) and only turn on the plugins that are necessary for woodmart but the results are the same.

I’ve even tried to activate the parent theme instead of the child theme. I then reset all theme settings in Woodmart and re-imported the demo content. However, the results are still the same (please see image attached).

You can try it too since you have my credentials.

Please let me know what I can do from here? The Mega electronics theme is an awesome looking theme. It will be great if I can get this up and running as soon as possible.

Cheers,
Wilson

Attachments:

You must be logged in to view attached files.

Hello,

Your issue has been resolved. Check back on your site and check the issue.

Best Regards,

Hi Aizaz,

Thank you for your help. I appreciate it. What was the cause of this issue? so that way this issue can be prevented in the future.

Many thanks,
Wilson

Hello,

I have deactivated the plugins not related to the theme on your site and cleared the site cache. Then simply import the demo on your site and it is working.

Best Regards,

[apa]

hi dear
I don’t know why the layout of my website is messed up. Can you help me check it?

• This reply was modified 1 month ago by apa. Reason: update website url
• This reply was modified 1 month ago by apa. Reason: update url

Attachments:

You must be logged in to view attached files.

Hello,

@Apa

Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site and then check the issue. I am sure your issue will be solved. Then Activate the 3rd party plugins one by one and check which plugin is creating the issue for you.

Otherwise, if the issue still exists then keep the 3rd party plugins deactivated and let me know so I will check and give you a possible solution.

Best Regards,

[Author]

Posts